Having Trouble Getting your Verizon or Verizon Fios Modem Installed?
Installing your Verizon modem router yourself can be a challenge if you aren’t well versed on modem terminology, and don’t have a background in technical support or networking. Activating your Verizon modem can often require a call to Verizon’s tech support line or even a technician service call to your home for full installation and even just basic troubleshooting. We strongly feel that the installation process is not difficult, with adequate instructions. Our technicians worked together to provide everything you’ll need to know to fully activate and set up your new Verizon modem router as quickly as possible.
How to Install & Activate Your Verizon Modem
Activating your Verizon modem router is how it all starts. You’ve just swapped out your rental modem and are upgrading to something you own. We’re so excited you’ve decided to save money by owning your modem instead of renting it! Activating is super easy, but can take up to around 1 hour to complete. We recommend setting aside at least 1 hour to ensure you don’t feel rushed and will have ample time to get everything right. Here’s how you activate your new modem or modem router Verizon:
- Connect a filter to every jack with a phone.
- Connect the wireless router/modem to the phone jack without a filter.
- Connect the modem to your computer with an Ethernet cable.
- Activate your service by going to https://activate.verizon.com/eActivation/login.
- Make sure to have your order number and zip code or your My Verizon account login credentials.
How to Setup Your Verizon 4G LTE Broadband Router
- Install the 4G LTE SIM card in the SIM card slot on the back. Insert the SIM card with the gold-colored contacts facing back and the rounded corner facing down.
- Install the two antennas onto the threaded antenna posts on the back of the router (both must be installed for 4G LTE service).
- Using the included stand, position your router upright. If it’s not already attached, just push it in gently until it clicks.
- Plug your router power adapter cord into the power adapter input on the rear of the router and insert the other end into an electrical outlet.
- Press the Power On/Off button to turn on the router.
- From the device you want to connect to (smartphone, tablet, PC etc.), go to device settings or the software that manages wireless connections.
- Scan for new or available devices to connect to and look for the name of your network.
- The network appears as “Verizon – MBR1515 – XXXX”.
- Click on network name and enter passphrase shown on the sticker on the side of your router.
- Select Connect.
How to Factory Reset a Verizon Modem
Resetting your Verizon device is something that you will likely have to do up to a few times per year. Knowing how to perform this simple troubleshooting step can prevent you from spending hours on the phone with technical support for a basic issue or having to waste time with your guests because you’re having trouble producing the WiFi password.
Here’s a quick tutorial on how to reset most modems and routers, however you may need to check out the specific instructions for the model you’re working with if you’re having trouble with these instructions.
- Plug in your Verizon modem router into the power supply cable, then plug the power cable into the power outlet. Allow 5 minutes for your modem to fully boot up.
- Locate the reset button on the back of your modem where all the ports are located.
- Press and hold down the reset button for 30 seconds, then release and allow 5 minutes for your modem to reset and reboot itself.
Verizon Internet FAQ
How long will it take to connect and activate my new modem?
The time it takes to activate your Verizon modem varies, but we recommend reserving around an hour for installation.
What is Verizon Fios?
Fios is Verizon’s 100% fiber optic internet service that is available by subscription. This service usually includes bundled Internet, TV and Telephone services to households across the USA.
Fios literally means Fiber Optic Internet Service, which is different from “cable” internet like Comcast, Charter & Spectrum in that the cables used for this service are manufactured from strands of glass, instead of copper – allowing for a much faster connection than traditional copper systems that are still used today by most other companies. Click here to learn more about Verizon’s Fios internet service.
Did we answer all your questions about installing your Verizon Fios modem? Let us know in the comments, or leave your own questions for our technicians to answer!