Do you struggle to speak with a live person when you call CenturyLink customer service? To make sure you get the assistance you require, follow these 5 steps. Call the customer support line, follow the automated prompts, push “0” or “agent,” and then wait for a human to arrive. Clearly describe the problem you’re having. With the help of these pointers, you’ll be able to get in touch with CenturyLink and talk to a live person.