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Why Xfinity WiFi Keeps Disconnecting and How to Fix It

Comcast Xfinity is a popular internet service provider that offers fast and reliable Wi-Fi connectivity. However, many users have reported issues with their Wi-Fi connection, including frequent disconnections. In this article, we will discuss some of the possible reasons why your Xfinity Wi-Fi keeps disconnecting and what you can do to fix it.

Possible Reasons for Wi-Fi Disconnection

There can be a number of reasons why your wireless network is unstable or keeps disconnecting. You can try these things to try and fix the issue without having to contact Xfinity customer service.

  1. Outdated router firmware: Check out our article on how to update your WiFi router’s firmware.
  2. Interference from other devices: Try moving the router to a more central location in your home. You can also check out our article on how to improve the WiFi range of your router.
  3. Weak signal strength
  4. Router placement: Try moving the router to a more central location in your home. Avoid glass, brick or concrete and any other really dense materials as these can block your wireless signal from reaching the furthest in your home.
  5. Overloading the network: Take a look at how many devices you have connected to your wireless. Most routers these days can handle 10 or so very comfortably. If you’re using more than that, it may be time to upgrade your router or add a range extender to your network.

Some Additional Troubleshooting Steps to Try

  1. Change the Wi-Fi channel: Adjusting the channel can help reduce interference with other devices in your area. This is especially useful for those living in apartments or in dense urban areas where you have a lot of other wireless networks nearby that may be using the same wireless channel.
  2. Restart the router and modem: Simply unplug everything from the power supply, wait 10 seconds and then plug everything back in.
  3. Reset the network settings. To do this, perform a factory reset on your device by pressing and holding down the reset button for around 10-30 seconds, then allow 5 minutes for your device to reboot before trying to connect.

Xfinity Wi-Fi disconnections can be frustrating, but there are many potential solutions that you can try to fix the problem. If none of these troubleshooting steps work, you can contact Xfinity customer support for further assistance. By following these steps, you can enjoy a stable and reliable Wi-Fi connection in your home.

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