Bright House Networks, LLC is a US-based telecom company owned by Charter Communications and is the tenth-largest internet service provider in the United States. This provider is headquartered in NY state, and services more than 2.2 million customers across the US.

Our primary goal is to help you save money on your Brighthouse Spectrum modem rental fees every month! To help making owning your modem even easier, we’ve put together a list of modems and modem router combos that have been tested to work with Brighthouse internet services.

BrandModelDownloadPhoneWifiDOCSISRating
ArrisSBG6400343 MbpsNoYes3
(12 reviews)
ArrisSBG6700-AC343 MbpsNoYes3
(12 reviews)
ArrisSBG7580-AC686 MbpsNoYes3
(20 reviews)
ArrisSBG6900-AC686 MbpsNoYes3
(11 reviews)
ArrisTM602G343 MbpsYesYes3
MotorolaMB7220343 MbpsNoNo3
(11 reviews)
MotorolaMB7240686 MbpsNoNo3
(19 reviews)
MotorolaMG7310343 MbpsNoYes3
(8 reviews)
MotorolaMG7540686 MbpsNoYes3
(19 reviews)
MotorolaSB5101N38 MbpsNoNo3
(37 reviews)
NetgearC6300686 MbpsNoYes3
(4 reviews)
NetgearCM10001 GbpsNoNo3.1
(50 reviews)
TP-LinkCR500686 MbpsNoYes3
(5 reviews)
UbeeDVW3201B400 MbpsYesYes3
Zoom5345343 MbpsNoNo3
Zoom5350343 MbpsNoYes3
(1 review)
Zoom5352343 MbpsNoYes3
Best Modems for Brighthouse
Modem Router Combos
  • Modem Router Combos
  • Telephone
  • Modem Only

Brighthouse Internet FAQ

How to cancel Brighthouse internet?

Cancelling your internet service with Brighthouse is super easy! All you need to do is call up Brighthouse customer service at: (833) 267-6094.

Make sure to have your account information such as address, phone number, account number and any other identifying personal information handy when you call. If you’re using a rented modem, it’s also a good idea to request a return kit or RMA to send your rental back.

Why did Brighthouse change to Spectrum?

Back in 2015-2016, Charter Cable (which owns Spectrum, Time Warner & some other carriers) bought out Bright House Networks. Now, as of Spring, 2016 Brighthouse has become “Spectrum” in many areas.

How to reboot Brighthouse cable box?

How to Reboot Your Brighthouse Cable Box:

  1. Unplug the power cable from the back of your modem.
  2. Wait 10-15 seconds for the device to fully turn off.
  3. Plug your modem back in.
  4. Wait 3-5 minutes for your modem to boot up.

 

How to Factory Reset Your Brighthouse Cable Box:

  1. Locate the reset button on the back of your modem (usually it’s a small hole, on the back near where all the ports are).
  2. Press & hold down the reset button with a paperclip/pen cartridge for 30 seconds.
  3. Usually the lights will change to amber or start blinking differently after about 20 seconds.
  4. Wait 3-5 minutes for your modem to reset, and reboot itself.

 

Troubleshooting your Factory Reset:

If, for some reason your factory reset did not reset the modem, here are some potential reasons why that may be:

  • The reset button was not firmly pressed for the entire 30 seconds (try again, but ensure you’re pressing firmly the whole time)
  • Your provider has loaded firmware onto your modem, causing it to not reset properly/fully (try again, exactly the same steps EXCEPT with the coaxial cable unscrewed)
  • Your modem is defective (ModemGuides customers, please contact us for support, All others please consult with the manufacturer or seller you purchased from)

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