Cincinati Bell only permits a few modem models to be activated on their network, all of which are difficult to obtain in retail and would not ultimately help you remove the rental fee from your bill. That said, Cincinnati Bell charges rental fees for customers who rent a WiFi router from them. To remove your rental fee from your internet service bill, all you need to do is get your own WiFi router.

That said, there are some requirements of the wireless router that you’d be getting that are necessary for it to work with your Cincinnati Bell service:

    • Your router needs to support IGMP proxying and IGMP snooping.
      • We recommend most newer ASUS routers for the job as they are easy to configure with your TV and have all of the necessary features.
      • The Netgear Nighthawk routers are great if you’ll only be needing the internet service (no TV) as they are not as easy to configure for TV compared with ASUS branded routers.
    • If you’re subscribed to a gigabit service plan, your router also needs to support gigabit Ethernet. Most newer routers do, nowadays, but it is still something to be mindful of.

Once you’ve picked out your new wireless router, it’s always a good idea to call Cincinnati Bell to make sure that the model you’ve selected will be a good fit for your internet service and that by installing it, you would no longer have to pay the monthly rental fee.

Cincinnati Bell Routers

Did we answer all your questions about the Cincinnati Bell compatible modems and routers? Let us know in the comments, or leave your own questions for our technicians to answer!

2 thoughts on “Cincinnati Bell Modem Equipment List

  1. Robert Wood says:

    I started with Cincinnati Bell in Jan, 2000, with a DSL modem for my internet service. A couple of years later, I switched to cable modem internet service, and never again used the DSL modem, although I maintained my ijsp with Cincinnati Bell for email service. Now, 22 years later, I have moved out of state, and Cincinnati Bell is charging me $125 for the 22 year old and very obsolete DSL modem! Only if I can find a CB compatible modem and return it to them will they refund my $125.00 🙁

    1. ModemGuides says:

      Hi Robert! This is a common problem we are hearing about from our customers. From our research, it seems like you may not have to replace the modem, but rather the router if you are being billed for current service. I would definitely reach out to your provider to verify the type of equipment that is needed, though.

      If it’s a matter of just having forgotten to return the rental device years ago, and them needing it back in order to forgive the balance on your account, I would just ask them what model numbers would be acceptable so that there is no speculation on what they want back from you. Hope you’re able to get it figured out!
      -MG Support

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