Benefits of Not Renting Your Modem

Owning your modem allows you to save on modem rental fees and has the added benefit of providing more customized security options and the ability to choose what features you’d like. Even less tech savvy internet subscribers would benefit from owning an Earthlink compatible modem since the main benefit is that it helps you save money on your internet bill every month – who doesn’t love that?

How to Pick the Best Modem for Your Service

Finding the right modem for your service can be tricky, especially when looking for specific features such as built-in WiFi, Dual-Band wireless, voice/phone support, # of Ethernet ports, and security features. Modems are designed to work with a specific type of service, whether that’s a certain DOCSIS version for cable modems or a specific DSL version for those respective carriers. Because of all of these factors, it can be super difficult to find models that definitively work with Earthlink internet. That’s why we put together our list of Earthlink compatible modems.

Earthlink Compatible Modems

How to Set up Earthlink Dial-Up Internet on Your Windows 10 PC

Note: Windows 10 computers no longer are made with a built-in dial-up modem. To ensure you are able to access your dial-up internet, you may need to have one installed by a computer technician, or purchase a USB dial-up modem.

  1. Click the start menu in the bottom left of your screen.
  2. Type into the start menu “network” and select “network and sharing center” from the search results.
  3. Select “Setup a new connection or network” from the list of network options.
  4. Select “Connect to the Internet”, then click “Next” to move on to the next step.
  5. Fill in the connection credentials of your Earthlink internet login, example below:
    • Username: Your dial-up username (e.g.
    • Password: Your dial-up password
    • Dial: 125-555-1212
  6. We recommend saving the same login information for any and all other profiles that use the same computer as you, so they don’t have to go through this same process to access the internet.
  7. Click Dial to get connected! After clicking dial, it may take a minute or two, but you should now be connected to the internet. If you’re having issues getting connected to the internet, make sure no one is using the phone line and try again.

Earthlink Internet Service FAQ

How do I reset my modem to factory default settings?

Most modems and routers come with a little reset button that can be used to return your device to factory default settings. This can correct a huge variety of issues and literally takes less than 5 minutes to do, so it’s worth knowing how, even if you don’t use it all the time.

  1. Plug in your modem and wait a few minutes for it to fully power itself on.
  2. Locate the tiny hole on the back of your device. The reset button is inside of this hole. It’s usually on the same side of your modem or router where all the ports are located.
  3. Press and hold down this button inside the hole for ~30 seconds. You’ll likely need a pen cartridge or paperclip to do this part.
  4. After ~30 seconds, release the button and allow the modem to reboot and reset itself for about 2 or 3 minutes.

Your modem or router is now reset!

Why is Earthlink internet service so slow?

There is a wide range of reasons why your Earthlink service may be slow. Many customers who use Earthlink – especially those living in more remote areas are more likely to be using a dial-up connection for their internet service. Additionally, some may be using outdated internet equipment that could be slowing down their service. Among those reasons, it’s likely that you could upgrade your modem to be able to handle better speeds (and at the same time, save you money on your Earthlink service bill). Luckily, you’re in the right place!

I'm not sure the modem I've picked out will work in my area, what should I do to verify before buying?

Since everyone has a unique setup with other wireless devices, specific needs and limitations based on where you live, it’s always best practice to call your provider before placing an order with us, or any other online retailer for your new modem. There are plenty of compatibility issues with both your provider’s firmware as well as your own existing network that could arise if you don’t check beforehand. We want your modem upgrade to be as frustration-free and quick as possible, so you can get back to your day-to-day activities. Buying the wrong equipment can really be a time consuming and frustrating thing, so please call your provider before placing an order, just to make sure the model you’re looking at works in your area and with the services you subscribe to.

2 thoughts on “Earthlink Compatible Modems List

  1. Pat says:

    I have a Motorola MG8702 Docsis 3.1 modem/router combo. Will it work with eRthlink internet?

    1. ModemGuides says:

      Hi Pat!
      The MG8702 is not currently featured on Earthlink’s list of approved devices, however it may meet the specifications required for use with Earthlink. The best way to find out if this model will work in your area would be to give Earthlink a call and ask their customer service or technical support departments. They’ll let you know if they would be able to activate it on their network or not.

      Hope that helps!

      -ModemGuides Support

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