Installation Guide

Step 1: Unpack the Modem

Ensure that you have all the necessary components, including the modem, power adapter, and Ethernet cable.

Step 2: Connect to Power

Plug the power adapter into an electrical outlet and connect the other end to the modem.

Step 3: Connect to the Internet

Using the provided Ethernet cable, connect one end to the modem and the other end to your computer or router.

Step 4: Set Up via Browser

Open a web browser and enter the default gateway address (usually printed on the modem or provided in the manual). Follow the on-screen instructions to complete the setup.

Arris SVG2482AC DOCSIS 3.0 WiFi Cable Modem

In stock

Weight 2.5 lbs





Ethernet Cable, Modem, Power Cable

DOCSIS Version



Cable Modem

Model Number


DOCSIS Channels

24 x 8


Dual-Band Wireless, Easy-Installation, For Business, For Gaming, For Home, Telephone / Voice Enabled, Video Streaming, Wi-Fi Enabled

Internet Speed

Up to 10 Mbps, Up to 20 Mbps, Up to 500 Mbps, Up to 1 Gbps, 40 Mbps – 60 Mbps, 100 Mbps -140 Mbps, 150 Mbps – 200 Mbps, 250 Mbps – 300 Mbps

Ethernet Ports


Compatible Providers

Comcast Xfinity

Wired Download Speeds

Up to 1 Gbps

Wireless Speed


Changing the Wi-Fi Password on SVG2482AC

Securing your wireless network is crucial to prevent unauthorized access. Changing your Wi-Fi password regularly can help enhance security. Here’s how you can change the Wi-Fi password for your Arris SVG2482AC Cable Modem:

Step 1: Access the Modem’s Web Interface

  1. Ensure your device is connected to the modem, either via Wi-Fi or an Ethernet cable.
  2. Open a web browser and enter the modem’s default gateway address. This is usually or If neither works, check the label on your modem or refer to the user manual.
  3. You’ll be prompted to log in. The default username is often admin, and the default password might be password or admin. If you’ve changed this in the past and can’t remember it, you might need to reset the modem to its default settings.

Step 2: Navigate to the Wi-Fi Settings

  1. Once logged in, look for a tab or section labeled “Wireless” or “Wi-Fi.”
  2. Within this section, find “Wireless Security” or a similar option.

Step 3: Change the Wi-Fi Password

  1. You’ll see fields labeled “Passphrase,” “Wi-Fi Password,” or “WPA Key.” This is where your current Wi-Fi password is set.
  2. Clear the existing password and enter your new desired password. Make sure it’s strong and includes a mix of uppercase, lowercase, numbers, and symbols.
  3. Save or apply the changes. This might cause the modem to restart or temporarily disconnect from the internet.

Step 4: Reconnect Your Devices

  1. After changing the password, all devices previously connected to your Wi-Fi will be disconnected.
  2. You’ll need to reconnect them using the new password.

Note: It’s essential to keep track of your new password. Store it in a safe place or use a password manager. If you forget it, you’ll need to access the modem’s web interface again to retrieve or reset it.

Troubleshooting Common Issues

No Internet Connection

  1. Check the power and internet cables.
  2. Restart the modem by unplugging and plugging it back in.
  3. Ensure the modem lights indicate a successful connection.

Slow Internet Speed

  1. Restart the modem and your connected devices.
  2. Move the modem to a location with fewer obstructions.
  3. Check for any large downloads or streaming activities that might be using up bandwidth.

Unable to Connect to Wi-Fi

  1. Ensure the Wi-Fi is enabled on the modem.
  2. Check the Wi-Fi password and enter it correctly.
  3. Restart your Wi-Fi-enabled device and try connecting again.

Frequently Asked Questions (FAQs)

Q: How do I reset the modem to its factory settings?

A: To reset the SVG2482AC modem:

  1. Locate the “Reset” button on the back of the device.
  2. Using a pin or paperclip, press and hold the button for 10 seconds.
  3. Release the button. The modem will restart and revert to its default settings. Note: This will erase all your personalized settings, including Wi-Fi name and password.

Q: Why are some of the lights on my modem blinking?

A: Blinking lights can indicate different states or activities:

  • A blinking power light might mean the modem is starting up.
  • A blinking internet light indicates data is being transmitted between the modem and ISP.
  • If the Wi-Fi light is blinking, it means data is being transferred over Wi-Fi. If lights continue to blink without establishing a stable connection, consider rebooting the modem or contacting your service provider.

Q: How can I improve my Wi-Fi signal strength?

A: To improve signal strength:

  1. Place the modem in a central location in your home, away from walls or obstructions.
  2. Ensure the modem isn’t near electronic devices that can interfere, like microwaves or cordless phones.
  3. Consider using a Wi-Fi extender if your home is large or has multiple floors.

Q: I’ve forgotten my modem’s admin login. What should I do?

A: If you haven’t changed the default credentials, they are often admin for both username and password. If you’ve changed them and can’t remember, you’ll need to reset the modem to its factory settings (see the first FAQ). Remember to set a new username and password and note them down securely.

Q: Can I connect multiple devices to the SVG2482AC modem?

A: Yes, the SVG2482AC supports multiple device connections via Wi-Fi and its Ethernet ports. However, the overall internet speed might be affected if many devices are used simultaneously, especially for bandwidth-intensive activities.

Q: My internet speed seems slow. What can I do?

A: Several factors can affect internet speed:

  1. Check if there are many devices connected and using the internet.
  2. Restart the modem and your device.
  3. Move closer to the modem or reduce obstructions.
  4. Contact your ISP to check if there’s a service disruption or to upgrade your plan.

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