The Arris TG1682G is a high-performance WiFi telephony cable modem that allows you to enjoy high-speed internet and telephone services in your home. However, setting up and troubleshooting the modem can be challenging for some users. This page is designed to provide you with detailed instructions on how to set up and troubleshoot the Arris TG1682G modem, including how to set it to bridge mode and perform a factory reset. Whether you are experiencing connectivity issues or simply want to customize your modem settings, this page will provide you with the information you need to get the most out of your Arris TG1682G modem.

To activate your Arris TG1682G cable modem, you will need the following items:

  • Modem: The Arris TG1682G cable modem itself.
  • Cable: A coaxial cable to connect the modem to the wall outlet.
  • Power Supply: A power adapter to power the modem. Lost yours? Buy a replacement here.
  • Ethernet Cable: An Ethernet cable to connect the modem to your computer or router.
  • Internet Service Provider (ISP) Account Information: You will need your ISP account information, including your username and password, to activate the modem.
  • Computer or Smartphone: A computer or smartphone with internet access to use for activation and setup.

Once you have all of these items, you can proceed with the activation and setup process, which typically involves connecting the modem to the cable outlet, connecting it to your computer or router, and following the on-screen instructions to complete the activation process.

Arris TG1682G WiFi Telephony Cable Modem

How to Activate Arris TG1682G WiFi Telephony Cable Modem with Comcast Xfinity

Activating the Arris TG1682G WiFi Telephony Cable Modem is a relatively simple process, and it typically involves the following steps:

  1. Connect the modem: First, connect the modem to the cable outlet using the coaxial cable provided. Then, connect the modem to your computer using an Ethernet cable.
  2. Power up the modem: Plug the power cord into the modem and into an electrical outlet. The power LED on the modem should light up, indicating that the modem is powered on.
  3. Install the software: Insert the CD that came with the modem into your computer’s CD drive, and then follow the on-screen instructions to install the modem’s software.
  4. Activate the modem: Once the software is installed, open a web browser and enter the modem’s IP address (you can find this in the manual or on the modem’s label) into the address bar. This will bring up the modem’s activation page. Follow the on-screen instructions to activate the modem by entering your account information and other details as prompted.
  5. Configure the modem: Once the modem is activated, you can access the modem’s web interface to configure the modem’s settings such as wireless network name, password, and security settings.
  6. Register the modem: Register the modem with your ISP, typically this can be done by visiting their website and enter the MAC address of the modem, this is a unique identifier for the modem.
  7. Test the connection: Finally, test the modem’s internet connection by opening a web browser and visiting a website. If the website loads without any issues, the modem is successfully activated and connected to the internet.

It’s important to note that the exact process of activating the modem may vary depending on your Internet Service Provider (ISP) and their requirements. If you have any difficulties during the activation process, please contact your ISP’s customer service for assistance.

How to Log In to Arris TG1682G WiFi Telephony Cable Modem

To log in to the Arris TG1682G WiFi Telephony Cable Modem, you need to access the modem’s web interface. The process typically involves the following steps:

  1. Connect to the modem: Connect your computer to the modem using an Ethernet cable, or connect to the modem’s wireless network if it has been set up.
  2. Open a web browser: Open a web browser on your computer, such as Chrome, Firefox, or Safari.
  3. Enter the modem’s IP address: In the address bar of the web browser, enter the modem’s IP address. The default IP address for the Arris TG1682G is typically 192.168.100.1, but you can find the correct IP address in the modem’s manual or on the modem’s label.
  4. Press enter: Press Enter on your keyboard to load the modem’s login page.
  5. Enter the login credentials: On the login page, enter the default username and password. The default username and password for the Arris TG1682G is typically “admin” for both.
  6. Click on login: Click on the login button or press enter on your keyboard.
  7. Configure the modem: Once logged in, you will be taken to the modem’s web interface where you can configure the modem’s settings such as wireless network name, password, and security settings.

It’s important to note that if you have changed the default login credentials, you need to use those instead of the default ones. Also, it’s recommended to change the default login credentials to ensure the security of your network.

It’s also important to mention that if you face any issue, you should contact your internet service provider (ISP) for help, or check the modem’s manual for further instructions.

How to Set Arris TG1682G WiFi Cable Modem to Bridge Mode

Bridge mode is a way to configure the Arris TG1682G WiFi Telephony Cable Modem to work with another router, which will handle the routing and wireless functions, while the modem will only focus on providing the internet connection. Setting the modem to bridge mode will disable its built-in router and DHCP server. Here’s how to set the Arris TG1682G to bridge mode:

  1. Connect to the modem: Connect your computer to the modem using an Ethernet cable, or connect to the modem’s wireless network if it has been set up.
  2. Open a web browser: Open a web browser on your computer, such as Chrome, Firefox, or Safari.
  3. Enter the modem’s IP address: In the address bar of the web browser, enter the modem’s IP address. The default IP address for the Arris TG1682G is typically 192.168.100.1, but you can find the correct IP address in the modem’s manual or on the modem’s label.
  4. Press enter: Press Enter on your keyboard to load the modem’s login page.
  5. Enter the login credentials: On the login page, enter the default username and password. The default username and password for the Arris TG1682G is typically “admin” for both.
  6. Click on login: Click on the login button or press enter on your keyboard.
  7. Navigate to the bridge mode setting: Once logged in, navigate to the advanced setup menu, and then look for the option for bridge mode or DHCP forwarder. This option may be located in different places depending on the firmware version of the modem.
  8. Enable bridge mode: Select the option to enable bridge mode and then save the changes.
  9. Connect another router: Connect another router to the modem’s LAN port, and configure it to acquire IP address and DNS settings automatically.
  10. Test the connection: Once the router is connected, test the internet connection by visiting a website, if the website loads correctly, the modem is in bridge mode and the router is handling the routing and wireless functions.

It’s important to note that turning on bridge mode may prevent the modem’s built-in wireless network and phone ports from functioning, so consult the manual or ask your ISP for instructions before doing so. Additionally, if you experience any problems, you should seek assistance from your internet service provider (ISP) or refer to the modem’s manual for more information.

How to Change Arris TG1682G Cable Modem WiFi Password

To change the WiFi password for the Arris TG1682G cable modem, you will need to access the modem’s web interface and change the settings for the wireless network. Here’s how to do it:

  1. Connect to the modem: Connect your computer to the modem using an Ethernet cable, or connect to the modem’s wireless network if it has been set up.
  2. Open a web browser: Open a web browser on your computer, such as Chrome, Firefox, or Safari.
  3. Enter the modem’s IP address: In the address bar of the web browser, enter the modem’s IP address. The default IP address for the Arris TG1682G is typically 192.168.100.1, but you can find the correct IP address in the modem’s manual or on the modem’s label.
  4. Press enter: Press Enter on your keyboard to load the modem’s login page.
  5. Enter the login credentials: On the login page, enter the default username and password. The default username and password for the Arris TG1682G is typically “admin” for both.
  6. Click on login: Click on the login button or press enter on your keyboard.
  7. Navigate to the wireless setting: Once logged in, navigate to the wireless settings menu. This option may be located in different places depending on the firmware version of the modem.
  8. Change the wireless password: In the wireless settings, look for the option to change the wireless password. Enter a new password that is at least 8 characters long and contains a mix of letters, numbers, and special characters.
  9. Save the changes: Save the changes by clicking on the apply button or save button.
  10. Test the connection: Once the password is changed, test the connection by connecting to the wireless network using the new password, if the connection is successful, you have changed the wifi password successfully.

It’s recommended to change the wifi password regularly to ensure the security of your network and keep your device safe from unauthorized access. If you face any issue, you should contact your internet service provider (ISP) for help, or check the modem’s manual for further instructions.

How to Factory Reset Arris TG1682G Cable Modem

A factory reset of the Arris TG1682G cable modem will restore the modem’s settings to their default values and erase any custom configurations that you have made. This can be useful if you are experiencing issues with the modem or if you want to sell or give it away. Here’s how to factory reset the Arris TG1682G cable modem:

  1. Locate the reset button: The reset button is usually located on the back of the modem. Look for a small button labeled “reset” or a similar label.
  2. Press and hold the button: Press and hold the reset button for at least 15 seconds.
  3. Release the button: Release the button after 15 seconds. The modem will begin to reboot, and all the lights on the modem will turn off.
  4. Wait for the modem to restart: Wait for the modem to restart, this may take up to 2 minutes.
  5. Configure the modem: Once the modem has restarted, you will need to configure it again. You will need to enter your account information and other details as prompted by your internet service provider (ISP).
  6. Test the connection: Finally, test the modem’s internet connection by opening a web browser and visiting a website. If the website loads without any issues, the modem is successfully reset and connected to the internet.

It’s crucial to understand that performing a factory reset on the modem will remove all customized configurations and settings, including the name, password, and security settings for the wireless network. Additionally, if you experience any problems, you should seek assistance from your internet service provider (ISP) or refer to the modem’s manual for more information.

How to Port Forward Arris TG1682G Cable Modem

Port forwarding can be a useful tool for accessing devices or applications on your home network from the internet. If you’re using an Arris TG1682G modem and need to set up port forwarding, follow these steps:

  1. Open your preferred web browser and enter the IP address of your Arris TG1682G modem in the address bar. The default IP address for Arris modems is usually 192.168.0.1, but it may vary depending on your specific model. If you’re not sure what the IP address is, you can usually find it on the bottom of the modem or in the documentation that came with it.
  2. Once you’ve entered the IP address, you should see the Arris modem login page. Enter the username and password for your modem. If you haven’t changed the default login credentials, the username is usually “admin” and the password is “password” (without the quotes).
  3. Once you’re logged in, navigate to the “Port Forwarding” section of your modem’s settings. This may be located under “Firewall” or “Advanced Settings,” depending on your specific modem.
  4. In the port forwarding section, you should see an option to create a new port forwarding rule. Click on this option.
  5. You’ll need to enter some information to create the port forwarding rule. This includes the name of the rule, the internal IP address of the device you want to forward ports to, the protocol (TCP or UDP), the external and internal port numbers, and whether or not to enable the rule.
  6. Once you’ve entered all the necessary information, click “Apply” or “Save” to create the port forwarding rule.
  7. Test your port forwarding setup by accessing the device or application from the internet. You should now be able to access the device or application on the specified port number.

It’s important to note that port forwarding can potentially expose your home network to security risks, so it’s important to be cautious and only forward ports that are necessary. Additionally, some internet service providers may block certain port numbers or restrict port forwarding altogether, so be sure to check with your ISP before setting up port forwarding on your modem.

Arris TG1682G Cable Modem Specs

The Arris TG1682G is a cable modem and router combo that is commonly used by cable internet providers in the United States. Here are some of its key specifications:

  • Internet Speeds: This modem is designed to support internet speeds up to 686 Mbps downstream and 131 Mbps upstream, making it suitable for many cable internet plans.
  • Wi-Fi: The Arris TG1682G features dual-band Wi-Fi technology, which allows for faster and more reliable wireless connections. It supports both 2.4 GHz and 5 GHz frequencies and is compatible with the latest Wi-Fi standards, including 802.11ac.
  • Ethernet Ports: The modem includes 4 Gigabit Ethernet ports, which can be used to connect wired devices to your home network. It also includes a USB port, which can be used to connect a USB storage device for file sharing or media streaming.
  • Voice Support: The Arris TG1682G supports voice over IP (VoIP) technology, which allows you to make and receive phone calls over the internet. It includes two telephone ports that can be used to connect analog telephones.
  • Security: The modem includes a built-in firewall and supports a variety of security protocols, including WPA2, WPA, and WEP encryption, to help keep your network and devices secure.
  • Size: The Arris TG1682G is a relatively compact device, measuring approximately 10 inches by 10 inches by 2.5 inches and weighing around 3 pounds.

Overall, the Arris TG1682G is a versatile and capable cable modem and router that can support a wide range of internet plans and devices. It’s worth noting that the specific features and capabilities of this modem may vary depending on your internet service provider and the firmware version installed on the device.

FAQ Section for Arris TG1682G WiFi Telephony Cable Modem with Comcast Xfinity

1. What is the default IP address for the Arris TG1682G modem?

  • The default IP address is typically 192.168.100.1. However, you should refer to the label on the modem or the user manual to confirm.

2. I forgot my modem’s admin password. How can I recover it?

  • If you haven’t changed the default credentials, the username and password are usually both set to “admin”. If you have changed it and can’t remember, you’ll need to perform a factory reset on the modem to restore the default settings.

3. Will setting the modem to bridge mode affect my phone service?

  • Yes, enabling bridge mode may disable the modem’s built-in phone ports. Ensure you have an alternate solution if you rely on VoIP services through the modem.

4. My modem’s internet light is blinking. What does that mean?

  • A blinking light usually indicates that the modem is trying to establish a connection with your ISP. If it continues to blink without establishing a connection, consider rebooting the modem or contacting your ISP for support.

5. How often should I change my WiFi password?

  • It’s recommended to change your WiFi password periodically, such as every 3-6 months. Regular changes can help to ensure your network’s security.

6. Do I need to restart my modem after changing its settings?

  • Some changes might require a reboot for them to take effect. If you’re unsure, it’s a good practice to reboot the modem after making significant changes.

7. Can I connect multiple wired devices to the Arris TG1682G?

  • Yes, the modem comes with 4 Gigabit Ethernet ports, allowing you to connect multiple wired devices.

8. I’m experiencing slow internet speeds. Is it a problem with my modem?

  • Slow speeds can be due to various reasons including issues with your modem, problems with your ISP, or network congestion. You can try rebooting your modem or contact your ISP to check for any ongoing issues.

9. How can I update the firmware of my Arris TG1682G?

  • Firmware updates are typically pushed by your ISP. If you believe your modem needs a firmware update, contact your ISP for further assistance.

10. What should I do if I can’t access the modem’s web interface?

  • Ensure you’re connected to the modem either via Ethernet cable or WiFi. Confirm you’re entering the correct IP address into your browser. If you still can’t access it, consider resetting the modem to its default settings.

If you have further questions or issues, always refer to the modem’s user manual or contact your Internet Service Provider for technical support.

Did we answer all your questions about the Arris TG1682G WiFi Telephony Cable Modem? Let us know in the comments, or leave your own questions for our technicians to answer!

2 thoughts on “Arris TG1682G Manual & Install Guide

  1. Laureen Johnson says:

    Do I need a working telephone jack to connect to the modem?

    1. ModemGuides says:

      Hi Laureen,

      Thank you for reaching out! The Arris TG1682 modem is a cable modem, so in order to receive internet connection, you just need a coax connection. However, if you’d like to connect phone service you’ll need to contact your provider to have them set up the telephone ports. The telephone ports are not required to use the internet and wifi on this model. Hope that helps answer your question, but please feel free to reach out if we can help with anything else!

      – ModemGuides Support

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