UBEE DDW36C Product Manual - Cable Modem Manuals

How to Reset Ubee DDW36C

Resetting your Ubee DDW36C is one of the easiest, most useful tools at your disposal that you can use to fix a large number of common technical issues that arise in your home. This quick troubleshooting item only takes a few minutes and can save you hours on the phone with your internet provider or missing work to deal with a technician coming to your home to diagnose your networking problems. Here’s our guide on easily resetting your Ubee DDW36C!

  1. Plug your modem into the power outlet and wait 5 minutes for it to fully power on.
  2. Locate the reset button on the back of your Ubee modem. The reset button on this model is usually labeled, and located on the back of the modem, just below the Ethernet ports.
  3. Press and hold down the reset button with a paperclip or toothpick for 30 seconds.
  4. release the reset button and then allow 5 minutes for your modem to reboot and reset itself.

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