About the Actiontec C1000A DSL Modem

The Actiontec C1000A Modem is one of the best DSL modems available today. The C1000A features a gigabit 4-port Ethernet switch, dual-core 32-bit processor, wireless-N radio, and plenty of memory. As a result, this model supports a variety of demanding functions all at the same time. For comparison, many routers, for instance, only have a single-core processor, 4 MB of Flash, and up to 8 MB SDRAM. These specs are not even comparable to the specs included of the C1000A.

How to Activate C1000A with CenturyLink

Similar to activating your new phone when you upgrade every few years, modems need to be activated with your provider before you can use them to access the internet. Your provider needs some of the unique identifiers on the bottom or back sticker of your modem to get it added to their system and link it to your account. This also usually involves your provider loading firmware onto your modem that allows it to work correctly with their services.

Installing and activating with CenturyLink is usually a pretty quick process compared with some other providers. Activating with CenturyLink starts with calling your provider’s customer service activation line or using their online activation portal (if available in your area). During this process your provider will ask for your modem’s serial number, MAC address as well as identifying information about your account such as your residential address and other information that is unique to your account.

Online Self-Installation with CenturyLink

CenturyLink now has a completely digital way to activate your modem. This way, you no longer are required to call CenturyLink customer service or have a technician come out to your house to install your equipment. You can do it from the comfort of your armchair without having to talk to anyone. To get started, head over to CenturyLink’s informational page on self-installing your modem. They’ll quickly walk you through activation and setting up your WiFi in addition to other network settings that may boost your service.

Calling CenturyLink Customer Service

Alternatively, for some it may be easier to just call their customer service. Most of the time this will take a bit longer than going the online self-activation route, but it’s definitely still faster than waiting for a technician to come to your home. CenturyLink’s customer service phone number is 866-642-0444.

How to Reset Your Actiontec C1000A DSL Modem

Resetting your CenturyLink Actiontec C1000A is a must-know skill that allows you to take more control of your home network. Resolve technical problems, fix forgotten passwords and more, all without having to call your internet service provider or miss work for a service technician call. Here’s our easy-to-understand guide on resetting your Actiontec C1000A:

  1. Plug in your Actiontec C1000A to the power cable, then make sure the power cable is plugged into a wall outlet.
  2. Allow 5 minutes for your modem to fully power on.
  3. While you’re waiting, locate the reset button on the back of your CenturyLink modem. The reset button will be on the back where all the ports are, and is usually a small hole surrounded by a red circle.
  4. Press and hold down the reset button by inserting a paperclip or toothpick into the hole and hold down for 30 seconds or until the lights on the front turn amber/orange.
  5. After the lights turn orange, release the reset button and allow the modem to reboot and reset itself for 5 minutes. You’ll know it’s finished resetting when you see the WiFi lights come back on.
Actiontec C1000A VDSL2 Modem and Wireless N Router

Did we answer all your questions about the CenturyLink Actiontec C1000A DSL Modem? Let us know in the comments, or leave your own questions for our technicians to answer!

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