Actiontec PK5001A Product Manual

How to Reset Actiontec PK5001A to Default Settings

Resetting your Actiontec PK5001A is one of the easiest ways to correct almost all common technical issues that you may experience over the life of your modem. It’s a super handy tool to have in your troubleshooting repertoire and can save you hours on the phone with your provider. Here’s how it’s done:

  1. Plug your modem in to the power supply and wait 2 minutes for it to boot up fully. You’ll know it’s booted fully when the wireless lights come on.
  2. Locate the reset button on the back of the modem. It’ll be on the same side where all the ports are located. Generally reset buttons on this kind of device will just be a tiny hole that may or may not be labeled.
  3. You’ll need a flattened paperclip or pen cartridge to do this next part. Press down and hold the reset button for 30 seconds with your modem still plugged in. You should feel a small dull click when you press in the reset button with your paperclip.
  4. Now wait a few minutes for your modem to reset and reboot itself. You’ll know it’s finished and ready to use when the WiFi lights come back on.

Tip: Still not resetting? Try just holding down for 15 or 20 seconds instead of the full 30. Some firmware versions differ on the number of seconds needed for a reset.

How to Login to Actiontec PK5001A

To log in to your Actiontec PK5001A modem, you can follow these steps:

  1. Connect your computer to the modem using an Ethernet cable or Wi-Fi connection.
  2. Open a web browser (e.g., Chrome, Firefox, Safari).
  3. In the address bar, type in the default IP address for the modem, which is typically or
  4. Press Enter to access the modem’s login page.
  5. Enter the default username and password for the modem. The default username is usually “admin” or “administrator”, and the default password is often “password” or “1234”. If these default login credentials do not work, consult the user manual or contact your internet service provider (ISP) for assistance.
  6. Once you have successfully logged in, you will be able to access and configure the modem’s settings and features, such as Wi-Fi network name and password, port forwarding, and parental controls.

Note that it’s important to change the default login credentials for your modem once you have successfully logged in, in order to improve the security of your network. Be sure to choose a strong and unique username and password that you can easily remember but are difficult for others to guess or access.

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