Actiontec C1900A Wireless VDSL2 Modem Router for CenturyLink
- APPROVED for use with CenturyLink & Other DSL Providers
- Supports Internet Download Speeds up to 1 Gbps
- VDSL2+ Wireless Modem Router Combo with 802.11n Wireless Built-In
- Smart Antenna Technology Further Improves Wireless Coverage – Fewer Dead Spots
- 4 Ethernet Ports + 1 DSL Port + 2 External MU-MIMO Antennas
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Description
Actiontec C1900A Product Details
The Actiontec C1900A Modem delivers a brilliant HD IPTV, gaming, and Web experience for both ADSL and VDSL customers. This model also features support for pair-bonded VDSL2+. This means your wireless will have faster speeds and better range. In addition to upgraded speeds and network range, the CenturyLink C1900A also features an ultra-powerful hardware design and several other bonuses that set this model apart from others. These include Gigabit Ethernet, Wireless 802.11n, and compatibility with both VDSL or ADSL service (single line or bonded) from CenturyLink.
Better Wireless Coverage with the C1900A
The C1900A has been enhanced to include features that help boost your wireless network performance. MU-MIMO Smart Antenna technology is included to further increase wireless performance compared with other similar models. Users will enjoy better whole-home wireless coverage and fewer dead spots in and around the home, all thanks to MU-MIMO technology.
Auto Fall Back to ADSL2+/2
The CenturyLink C1900A VDSL2 router features “Auto Fall Back to single-line ADSL2+/2” to seamlessly operate on ADSL2+ and ADSL2 networks. As a result, this router automatically will work on any VDSL or ADSL network. This feature is really great since most people would need to purchase a different model to meet the compatibility standards of their new provider. Since this model has this ability to use either VDSL or ADSL, you may not need to get any different equipment before beginning service.
Security for the 21st Century
The Actiontec C1900A Modem Router for VDSL2 supports the latest in wireless security, so you don’t have to worry about hackers, snoopers, or other security threats. The router offers enterprise-level security, including a fully customizable firewall with Stateful Packet Inspection, denial of service protection, content filtering, and intrusion detection. WPA/WPA2 and WEP wireless encryption keep unwanted visitors from accessing the home network. Own yours today and upgrade your network security in seconds!
What’s Included:
- Actiontec C1900A Modem for DSL Service with CenturyLink
- DSL/Phone Cable
- C1900A Power Supply Cable
- Ethernet Cable
- Online Quick Installation Manual
Will this work with my internet company?
This Actiontec modem is primarily used and is compatible with CenturyLink service in most areas. To verify that this model will work in your area, always contact your service provider’s customer service prior to placing your order with us to confirm that this model will work with your service plan. Some service plan speeds may not be supported.
Actiontec C1900A Manual & Product Guides
How to Activate Actiontec C1900A
Activating your Actiontec C1900A is the first step you need to take after unboxing your new modem. It’s a fairly simple process, and we recommend setting aside about an hour of your time to ensure you’re able to complete the whole activation.
- Plug in your new modem the same as the one it’s replacing. Make sure power cable is plugged in and coaxial cable is screwed in on the back as well. It’s recommended to do this and then wait an hour before calling your provider, if possible, so that your modem can download whatever firmware is needed for the activation.
- Next, call your provider and let them know that you’re doing an activation with a self-install of your new modem. They’ll ask you for a few of the numbers on the bottom of the unit and then proceed to get your modem added to your account and service plan.
- The call will end after the representative verifies with you that you have an internet connection. You can test this for yourself simply by visiting a few websites.
Your modem is now activated!
How to Reset Actiontec C1900A
Resetting your Actiontec C1900A is one of the easiest ways to correct almost all common technical issues that you may experience over the life of your modem. It’s a super handy tool to have in your troubleshooting repertoire and can save you hours on the phone with your provider. Here’s how it’s done:
- Plug your modem in to the power supply and wait 2 minutes for it to boot up fully. You’ll know it’s booted fully when the wireless lights come on.
- Locate the reset button on the back of the modem. It’ll be on the same side where all the ports are located. Generally reset buttons on this kind of device will just be a tiny hole that may or may not be labeled.
- You’ll need a flattened paperclip or pen cartridge to do this next part. Press down and hold the reset button for 30 seconds with your modem still plugged in. You should feel a small dull click when you press in the reset button with your paperclip.
- Now wait a few minutes for your modem to reset and reboot itself. You’ll know it’s finished and ready to use when the WiFi lights come back on.
Tip: Still not resetting? Try just holding down for 15 or 20 seconds instead of the full 30. Some firmware versions differ on the number of seconds needed for a reset.
How to Find Your IP Address
This method works on Windows computers and does not require any software to be downloaded. You’ll be using command prompt to find the internal IP address so you can log into your WiFi router or modem router’s settings panel.
- Click the start menu in the bottom left of your screen.
- In the search bar in your start menu, type in “cmd.exe” and then click on that program when it appears in the search.
- When the program opens, you’ll see a black window on your screen with white text.
- Type into the program “ipconfig“, then hit Enter. Your window should look like the one shown below. The IP address circled below shows where your internal IP address will be on your command prompt window. Now you can move on to accessing your modem or modem router’s settings admin panel.
Specification
Overview
Brand |
Actiontec |
---|
Processor
Weight | 2 lbs |
---|---|
Brand |
Actiontec |
Model Number |
C1900A |
Condition |
New |
Contents |
DSL Cable, Ethernet Cable, Modem, Power Cable |
Features |
Telephone / Voice Enabled, Wi-Fi Enabled |
Interface |
DSL Modem |
Internet Speed |
Up to 10 Mbps, Up to 20 Mbps, 40 Mbps – 60 Mbps, 100 Mbps -140 Mbps |
DSL Type |
ADSL2 |
Ethernet Ports |
4-Port |
Compatible Providers |
Centurylink |
Color |
Black |
Return Policy |
90-Days |
Display
Weight | 2 lbs |
---|---|
Brand |
Actiontec |
Model Number |
C1900A |
Condition |
New |
Contents |
DSL Cable, Ethernet Cable, Modem, Power Cable |
Features |
Telephone / Voice Enabled, Wi-Fi Enabled |
Interface |
DSL Modem |
Internet Speed |
Up to 10 Mbps, Up to 20 Mbps, 40 Mbps – 60 Mbps, 100 Mbps -140 Mbps |
DSL Type |
ADSL2 |
Ethernet Ports |
4-Port |
Compatible Providers |
Centurylink |
Color |
Black |
Return Policy |
90-Days |
RAM
Weight | 2 lbs |
---|---|
Brand |
Actiontec |
Model Number |
C1900A |
Condition |
New |
Contents |
DSL Cable, Ethernet Cable, Modem, Power Cable |
Features |
Telephone / Voice Enabled, Wi-Fi Enabled |
Interface |
DSL Modem |
Internet Speed |
Up to 10 Mbps, Up to 20 Mbps, 40 Mbps – 60 Mbps, 100 Mbps -140 Mbps |
DSL Type |
ADSL2 |
Ethernet Ports |
4-Port |
Compatible Providers |
Centurylink |
Color |
Black |
Return Policy |
90-Days |
Storage
Weight | 2 lbs |
---|---|
Brand |
Actiontec |
Model Number |
C1900A |
Condition |
New |
Contents |
DSL Cable, Ethernet Cable, Modem, Power Cable |
Features |
Telephone / Voice Enabled, Wi-Fi Enabled |
Interface |
DSL Modem |
Internet Speed |
Up to 10 Mbps, Up to 20 Mbps, 40 Mbps – 60 Mbps, 100 Mbps -140 Mbps |
DSL Type |
ADSL2 |
Ethernet Ports |
4-Port |
Compatible Providers |
Centurylink |
Color |
Black |
Return Policy |
90-Days |
Video Card
Weight | 2 lbs |
---|---|
Brand |
Actiontec |
Model Number |
C1900A |
Condition |
New |
Contents |
DSL Cable, Ethernet Cable, Modem, Power Cable |
Features |
Telephone / Voice Enabled, Wi-Fi Enabled |
Interface |
DSL Modem |
Internet Speed |
Up to 10 Mbps, Up to 20 Mbps, 40 Mbps – 60 Mbps, 100 Mbps -140 Mbps |
DSL Type |
ADSL2 |
Ethernet Ports |
4-Port |
Compatible Providers |
Centurylink |
Color |
Black |
Return Policy |
90-Days |
Connectivity
Weight | 2 lbs |
---|---|
Brand |
Actiontec |
Model Number |
C1900A |
Condition |
New |
Contents |
DSL Cable, Ethernet Cable, Modem, Power Cable |
Features |
Telephone / Voice Enabled, Wi-Fi Enabled |
Interface |
DSL Modem |
Internet Speed |
Up to 10 Mbps, Up to 20 Mbps, 40 Mbps – 60 Mbps, 100 Mbps -140 Mbps |
DSL Type |
ADSL2 |
Ethernet Ports |
4-Port |
Compatible Providers |
Centurylink |
Color |
Black |
Return Policy |
90-Days |
Features
Weight | 2 lbs |
---|---|
Brand |
Actiontec |
Model Number |
C1900A |
Condition |
New |
Contents |
DSL Cable, Ethernet Cable, Modem, Power Cable |
Features |
Telephone / Voice Enabled, Wi-Fi Enabled |
Interface |
DSL Modem |
Internet Speed |
Up to 10 Mbps, Up to 20 Mbps, 40 Mbps – 60 Mbps, 100 Mbps -140 Mbps |
DSL Type |
ADSL2 |
Ethernet Ports |
4-Port |
Compatible Providers |
Centurylink |
Color |
Black |
Return Policy |
90-Days |
Battery
Weight | 2 lbs |
---|---|
Brand |
Actiontec |
Model Number |
C1900A |
Condition |
New |
Contents |
DSL Cable, Ethernet Cable, Modem, Power Cable |
Features |
Telephone / Voice Enabled, Wi-Fi Enabled |
Interface |
DSL Modem |
Internet Speed |
Up to 10 Mbps, Up to 20 Mbps, 40 Mbps – 60 Mbps, 100 Mbps -140 Mbps |
DSL Type |
ADSL2 |
Ethernet Ports |
4-Port |
Compatible Providers |
Centurylink |
Color |
Black |
Return Policy |
90-Days |
General
Color |
Black |
---|
D. Charles Pyle –
Great product, for the most part. I would have given it five stars but it loses all settings when the power goes out, forcing me to change settings and get locked out of the modem every time the power goes out. That is an inconvenience. Other than that, it does what it supposed to do and I don’t have to pay for a modem lease every month.
Kindle –
Best router I have used
Joseph Sands –
I dropped Prism and found out they wanted my router back. So I found this one and sent theirs back to them. I was disappointed with century link for wanting the router back…since I wasnt discontinuing the internet….only the prism. Luckily I found this unit which went in without a hitch.
Deb –
Excellent product, works great!
R. Wilcox –
I bought this modem to replace my failing home modem because the features looked like what I want. When I couldn’t get it to work even with CenturyLink phone support, I okayed a tech coming out to my home to help. The first thing he said when he looked at it was, “You bought the wrong modem.” Be very careful when buying this modem that you know what ‘bonded’ means.
William –
I just went through a very painful attempt to install bonded service in Cottonwood, AZ and it was a definite learning experience. Sales promised 20Mbps down with 2Mbps up using two DSL lines. Once it was set up it did work very well (for a while) and this IS the right modem for “bonded” service. But this was all too good to be true as within a day reliability problems surfaced and ended up putting the kibosh on everything. After almost 2 weeks and speaking to 5(five) tech support “experts” and having 3(three) technicians visit the site, I completely abandonded “bonded” service and went to a 12Mbps single ADSL2+ DSL service instead. This is rock solid! Lessons learned were many. First lesson is not all staff know much about bonded service. Then, when installing a DUAL DSL bonded service in an older neighborhood, the copper lines in the ground, if noise prone, or not similar loop lengths, will cause unreliable service. Drop outs, retrains, endless trying to reconnect are all symptoms of poor DSL line wiring. And since two pairs of wires are needed to work, reliability is half as good as a single line. When one side fails you are down, period. Then, when a tech comes to visit listen for the phrase “hand it over to cable” – this is a very important comment. If your tech says this, it means a special cable division (NOT cablevision) must be called and they will fix the WIRE problem even if it means digging up the wires. The regular techs cannot do this. Symptoms of bad lines in the ground include unexpected random or frequent loss of internet before loss of either dsl link. If DSL2 is bad and DSL1 is OK, modem will not connect in auto mode even after 12 hours. Seems that DSL 2 “follows” DSL1 but DSL1 “expects” DSL2 to be there. Do not confuse this with “failover”. There is no failover provision from 2 to 1, or 1 to 2 in the modem in bonded mode. Both DSL lines must be OK or bonded service will be intermittent or just not work. Also, the copper lines in the ground need to be of similar loop length. If loop length (as displayed in modem parameters) is not about the same, this will cause mis-timing issues inside the modem in bonded service. Using manual mode instead of auto does not fix a bad wire issue although it might speed up a connect. Using manual mode set to non bonded service may result in either DSL1 or DSL2 connecting, but DSL1 only will allow internet to work, DSL2 will not. As if this is not confusing enough, doing this and rebooting may cause DSL2 to report as DSL1 in the modem, but there will be no internet because the DSL2 line does not have the necessary “authority” to connect to the internet that DSL1 has. In summary, all the people that showed up and customer support on the phone were great, but none had all the answers as I’ve reported above. I guess they are still learning also. The sales people act like it is a done deal if they sign up a customer for bonded service and it will all work as advertised. In my opinion a tech needs to go out to the location and scout out the wiring FIRST before any salesman can promise it will work. In newer areas with new wiring this may not be the case but in older neighborhoods or outlying areas far away from distribution points it’s hopeful thinking to make the claims the sales people make. Also, if one of those DSL lines has a land line home phone on it, and that line is noisy and not “crystal clear”, your bonded service won’t work reliably either. One last thing, the modem comes set to AUTO mode. In some cases the modem will not connect in Auto no matter how long you let it try. That is no fault of the modem. If you go to manual mode though, it might connect right away. Write down the parameters that a correct “auto” mode connection comes up with. You might need to go to manual some day. Hope this helps somebody!
Tracy O’Neill ibex –
Works well. I’ve not had any speed problems or disconnects.
Some Guy –
Overpriced for what its capable of.
John S. –
I got this DSL modem/router to replace an older Actiontec ($60) unit that was becoming very unreliable with CenturyLink (what else is new). The $100 more got me a NEW modem/router with nothing to justify the price with y ISP plan. I was hopping or better coverage (range) I get less. Two of my WiFi security cameras are now out of range of a good dependable connection so now I will need to relocate the modem/router or buy a range extender fo my setup.
judy vinson –
Had to trouble shoot connection with century link and they told me I needed a new modem. I told them I just got one. Problem solved myself.
FlyingRon –
OK, I’m going to update my review. Finally after 18 months I found someone at CenturyLink with a clue (thanks Mike!). The thing has a hideous bug in the broadband autonegotiate code. But at least now I have a workaround.If you’re trying to run it in transparent bridge mode and find it’s dropping packets (and the internet light is alternating RED/GREEN) this turns out to be a bug in the broadband settings autoconfiguration code. Here’s how you fix it:1. Reset your modem (stick a paper clip in the reset hole until the power light turns from green to orange).2. After it boots up, config the thing up NOT in transparent bridge mode.3. After it comes up, go to ADVANCED SETTINGS/BROADBAND SETTINGS4. Note that several menu settings on this page are set to AUTO. Under that it displays (in red) what they got auto set to. Switch these settings from AUTO to what it is currently set to.5. Set back to transparent bridge.Now your modem will survive reboots without going into doofus mode.
nathaniel williams –
Bridge mode is known to reset itself after a reboot. Meaning it removes bridge mode after some reboots. If used as a router and access point.(not recommended) The Wi fi quit working after a year. This thing IMO is junk. Spend your money and get a better one that is capable of better speeds.
Curtis –
Fantastic, easy to configure. Fast setup. Works great with strong signal.
Bruce Pellecchia –
It did not work with my Centurylink dsl.
Customer –
The C1900A took a while to set up and there were a few minor glitches with the wireless feature. I was able to resolve the problems after a few days use and now it is working flawlessly with my CenturyLink account. The wireless feature puts out a very strong signal for our various electronic wireless devices. I am very pleased with it so far.
Kay Archer –
The modem/router supplied by CenturyLink constantly needed to be rebooted, almost every week. This modem easily runs a month or more before needing to be rebooted. It also has two antennas so sends a stronger signal throughout the house. I was able to disconnect the signal booster that was in the other end of the house.
Lakewoods –
After spending an hour on the phone with CenturyLink technical support (because who would think a brand new device would not work??), everything checked out fine on the service coming into our home and it was determined that the problem was with this modem. We had a wireless network, but a lot of good that does without establishing an internet connection. As a last resort, they had us reinstall the older modem that we’d wanted to replace, and in about 30 seconds we had internet again. Buyer beware!!!