Arris SB6183 DOCSIS 3.0 Cable Modem – Black

Worked well to start, but after only 4 months of use I woke up one morning to find all the status lights off with the exception of a single flashing light that indicated that I was no longer getting an IP connection. Customer service was initially friendly, but without an Ethernet cable on my Mac laptop, I wasn’t able to access the modem’s diagnostics and despite still being under warranty, ARRIS claimed to be unable to issue a replacement without running a test first. Since they said they would have to take my credit card number down as collateral anyway, I didn’t see the sensibility in the company taking this position. I’m really dissapointed I paid $90 for 4 months use of this product.

This was a super simple install. Hooked it up and went through the basic setup on the device no need to remote in from a computer or let your internet installer know your password. The screen is easy to navigate and you have full control over every thing. Will update as I get more use out of it but so far it’s great!

Works flawlessly with Xfinity. Set-up was simple and quick.

Replaced the rented xfinity modem , it works.

I purchased a used item and it is in excellent condition and works perfectly

Nice reasonably priced modem threat does the job and it works with my cable company.

The modem seems to work fine if only connected to a computer. The problem starts if you want to connect a Wi-Fi router. I tried connecting this modem to a Norton Power Core and immediately lost my internet connection. Both the modem and the router are made to be compatible with IPv4 but not with IPv6. Apparently, Spectrum, the ISP, sends a signal that contains both IPv4 and IPv6. Although the modem will work on its own, it cannot communicate with my router because of the signal from Spectrum. Of course, Spectrum’s only solution is to rent equipment from them and put up with their exorbitant, ever increasing rental fees. I’ll have to return the modem once I found out if there is a modem that’s compatible with an IPv4 router and their signal. (They won’t adjust the signal because I don’t rent their equipment.)

Great product Great price

Updated my old modem, didn’t really need the 32 so went with this. Easy to set up, the worst part was calling Rectum to change over the mac address. Speeds were noticeably faster right off the bat. I was pulling 70 to 80mbs before and 120 to 130 now. Can’t beat that.

Works well with 4+ devices, simultaneously.

I originally attempted to upgrade my Arris SB6141 with the most advanced net connection tech available in my area. Motorola Ultra Fast DOCSIS 3.1 Cable Modem, Model MB8600, plus 32×8 DOCSIS 3.0, Certified by Comcast Xfinity, Cox, and more It ran amazingly fast but, at my location, Comcast does not provide a clean enough line to maintain a stable 32 channel downstream data flow. This modem constantly dropped the signal, repeatedly needing, hard resets, countless times per day. I then decided to upgrade to the ARRIS SB6183 with its 16 downstream channels. Upon connection and provision by Comcast . . . VOILA! A stable, much faster broader-band connection. It isn’t near as fast as the iffy DOCSIS 3.1 connection, but is decidedly faster and is less susceptible to slowdowns during peak use hours, than the SB6141. So, until the cable infrastructure and various broadband delivery hardware from the original components installed in the 1970’s are upgraded, I do not see the promises of DOCSIS 3.1 fulfilled in my area. Guess none of us should hold our breath for cable upgrades. The new 5G cellular standard is expected to provide gigabit broadband wirelessly. That explains to me why my cable company is now bundling-in mobile phone services that charge only for data. Cheers.

Installed and locked on within a minute. No issues.

Awesome modem and is supported by Comcast. I love the feature that I can turn off the activity lights in the front, so at night my room isn’t just flashing like crazy. This modem is seriously like the best one you can get for the price, speeds, and a quality brand. Don’t need any more expensive models because most ISP plans can’t even cap out this modem. Be smart, buy only what you need, don’t waste money on modems that are for people with top-tier ISP plans.

Works as expected. Easy setup

WE PURCHASED THE WRONG MODEM

No complaints so far

I’ve had this for about a month now and so far it works fine. Once my internet service was activated all I had to do was plug the coax cable into the back, plug in the power adapter and start it up. It had no problem detecting my internet service. It hasn’t lost the connection since as far as I can tell, although there have been some service interruptions which I believe are the fault of the ISP. I plugged a new NETGEAR WIFI router into this and the combination works fine. I chose this model for the warranty, the good reviews, and the fact that it’s recognized by COMCAST/XFINITY. Unless it fails within the next year I think I made a good choice.

perfect

I have had zero issues with my internet since buying this, works great.

Worked great.

I purchased this from Walmart & has been working great ever since installation. I did need an WiFi router (Netgear N300) that I had purchased over a year prior. It was needed for the Ethernet connection. Once Xfinity got me up & running, everything’s fine & I’m paying $11 less on my monthly bill.

I had to send this back, not because anything was wrong with it, but because I know nothing about electronics. I bought this to replace my rental Comcast modem. I did not realize I needed a router as well. So I sent this back and ordered a modem/router combo box. If you have your own router, then buy this. very easy setup. if you need a modem AND router, either buy this and a separate router or buy a combo of the two in one product.

Once installed it works great and is easy to forget about.

Good quality, nice range!!! Did not supply Ethernet cable as suggested.

I purchased 400mbps from my provider, this modem directly connected to your pc using hard cat 6 network wire it doesn’t even go close to 400 speeds, I had to have spectrum provide me with one of their modems and it was working perfect and it was free. Not so sure if this one was a bad unit but I am sure it didn’t deliver what the manufacturer was promising.