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Arris SVG2482AC DOCSIS 3.0 WiFi Cable Modem
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Motorola MD1600 VDSL2/ADSL+ Dual-Band Modem
Motorola MD1600 VDSL2/ADSL+ Dual-Band Modem

Arris SVG2482AC DOCSIS 3.0 WiFi Cable Modem

Rated 4.16 out of 5 based on 70 customer ratings
(70 customer reviews)

$101.49

  • Compatible with Xfinity by Comcast & Other US Cable Providers
  • Supports Internet Download Speeds Up to 1 Gbps & Wireless Speeds Up to 1750 Mbps
  • DOCSIS 3.0 Modem with 24×8 Channel Bonding & Simultaneous Dual-Band WiFi
  • 2 Phone Ports + 2 USB Ports + 4 Ethernet Ports + Battery Backup
  • This model is not suitable for Xfinity Gigabit Packages

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  • Description
  • Additional information
  • Reviews (70)
  • About Arris
  • Shipping & Delivery
Description

Arris SVG2482AC Product Details

The Arris SURFboard SVG2482AC is a DOCSIS 3.0 cable modem, with Wi-Fi speeds up to 1750 Mbps, download speeds up to 1 Gbps, and 2 built-in telephone lines. It’s the perfect solution to kick your Xfinity home network into high gear and save every month on modem rental fees! Add a battery backup for guaranteed coverage during power outages (sold separately). Put the power back in your control with SURFboard.

Arris SVG2482AC Speeds & Compatibility

The Arris SVG2482AC is compatible with Xfinity Comcast voice and triple-play packages. This model works well for any plan under 1 Gbps or 1000 Mbps. This model is capable of download speeds of up to 1 Gbps, and wireless speeds of up to 1750 Mbps. As one of the few modems that work with Comcast triple play, and have built-in wireless, ModemGuides technicians recommend this model for anyone looking for an all-in-one solution for their home network.

SVG2482AC Battery Backup Capability

The Arris Surfboard SVG2482AC modem comes with battery backup capability that allows it to stay connected, even during a power outage. This feature, paired with it’s integrated phone lines allow you to call emergency services, even without power. This potentially life-saving feature can be implemented in seconds, simply by installing a battery to your modem’s battery compartment. Arris manufactures several different battery sizes including 8hr and 12hr options.

 

From the Manufacturer

The first retail Wi-Fi modem with RDK-B, enabling cable Internet providers to deliver next-gen products and services, quickly.

The perfect choice for Xfinity Internet & Voice subscribers! The SURFboard SVG2482AC is a DOCSIS 3.0 cable modem, with Wi-Fi speeds up to 1750 Mbps, DOCSIS speeds up to 1 Gbps and 2 telephone lines. It’s the perfect solution to kick your Xfinity home network into high gear! Add a battery backup (sold separately) for guaranteed coverage during power outages. Put the power back in your control with SURFboard. (Not compatible with Xfinity Gigabit Internet Speed Packages)
The ARRIS SURFboard Manager App is a simple way to manage your home Wi-Fi network from the convenience of your mobile device! For too long, users have not set internet access rules or managed the quality / availability of their home Wi-Fi network – simply because it was too complicated to access. The SURFboard Manager app simplifies that process. Plus, the Wi-Fi modems with McAfee Protection utilize the McAfee Secure Home Internet App with added features like managing settings by user profile, and providing notifications of new users attempting to access your network. This app removes the barriers to being informed about your Wi-Fi network and the devices connected to it

What’s Included:

  • Arris SVG2482AC Comcast Modem
  • Ethernet Cable
  • Power Supply Cable
  • Online Installation Manual

Will this work with my internet company?

This Arris modem is primarily used and is compatible with Comcast service in most areas. To verify that this model will work in your area, always contact your service provider’s customer service prior to placing your order with us to confirm that this model will work with your service plan. Some service plan speeds may not be supported.

Additional information
Condition

New

Brand

Arris

Contents

Ethernet Cable, Modem, Power Cable

DOCSIS Version

DOCSIS 3.0

Interface

Cable Modem

Model Number

SVG2482AC

DOCSIS Channels

24 x 8

Features

Dual-Band Wireless, For Business, For Gaming, For Home, Telephone / Voice Enabled, Wi-Fi Enabled

Internet Speed

100 Mbps -140 Mbps, 150 Mbps – 200 Mbps, 250 Mbps – 300 Mbps, 40 Mbps – 60 Mbps, Up to 1 Gbps, Up to 10 Mbps, Up to 20 Mbps, Up to 500 Mbps

Color

Black

Ethernet Ports

4-Port

Compatible Providers

Comcast Xfinity

Wired Download Speeds

Up to 1 Gbps

Wireless Speed

AC1750

Reviews (70)

70 reviews for Arris SVG2482AC DOCSIS 3.0 WiFi Cable Modem

  1. Rated 5 out of 5

    Don L – June 10, 2018

    This order was a mixed bag. I purchase items from time to time on Amazon and have always had excellent service. However, when I received my Arris modem, the product box had been opened and the sealed bag with the modem had also been opened. The literature with the modem had obviously been handled and there was writing in the pages. I contacted Amazon and was given the choice of returning the item or keeping the used item and receiving a discount. I installed the Arris modem / wifi assembly and got it all set up. Seems a bit faster than my previous cable modem and separate Wi-Fi unit and the WiFi with this unit seems strong enough to meet our needs in our 1799 sq ft home. Purchased the unit to take full advantage of my Comcast / Xfinity features.

  2. Rated 4 out of 5

    Cheapybob – June 11, 2018

    REVIEW changed from terrible to good. Thanks to Amazon support for getting Comcast/Xfinity to fix the problem. 8 months after install and working, the phones stopped working because Comcast said the MAC address was registered to the original purchaser, and Comcast refused to connect the modem’s MAC address to our account and tried to make us buy or rent a new modem. Arris was trying to say a reset would fix it, which was dumb, but at that point I asked Amazon to do a 3 way call with Comcast, and they did, and that got Comcast willing to fix it. The only suggestion I have is if you do buy this modem, when you install it, make sure Comcast/Xfinity registers the MAC address to your account.

  3. Rated 5 out of 5

    Donna Young – June 12, 2018

    Nice product and it works great with my Xfinity Comcast service (with phone line). I would recommend this product.

  4. Rated 5 out of 5

    Monica Fitzwater – June 14, 2018

    This particular model was one that worked for Xfinity phone lines and it worked perfectly. Good buy and cheaper than renting month to month.

  5. Rated 5 out of 5

    R. Herrick – June 15, 2018

    Solved the problem I had with the Comcast equivalent. Works great.

  6. Rated 5 out of 5

    Woldeyes Eshete Belete – June 16, 2018

    So far works fine!

  7. Rated 5 out of 5

    John Zirk – June 17, 2018

    Just like the one I was renting . Works like it should.

  8. Rated 5 out of 5

    CJ in Atlanta – June 17, 2018

    solved all my problems using Xfinity.

  9. Rated 5 out of 5

    Charles – June 18, 2018

    Bought it to replace my rented Comcast router and have had no problem so far. I love it.

  10. Rated 5 out of 5

    er – June 20, 2018

    I only have it for a week now but so far I am loving it. Saving at least $10/month on lease from Comcast.

  11. Rated 4 out of 5

    Victoria – June 20, 2018

    Works as it should, I’ve had no problems. My techie son set it up for me.

  12. Rated 3 out of 5

    charles jenkins – June 22, 2018

    Speed listed on box way off I get 75mps with service of 150mps

  13. Rated 5 out of 5

    sue – June 23, 2018

    it is perfect

  14. Rated 5 out of 5

    D. Mullen – June 23, 2018

    Works perfect to replace our “rental” modem with Comcast/Xfinity… Wish we’d purchased it sooner.

  15. Rated 3 out of 5

    Harish W. – June 24, 2018

    had to return as comcast triple play would not work.

  16. Rated 5 out of 5

    Customer – June 25, 2018

    work’s good

  17. Rated 5 out of 5

    Brittany Cushine – June 25, 2018

    Absolutely fantastic. No problems what so ever. Easy to set up too. That means a lot coming from a technologically handicapped person. I can’t stand a remote with more than 5 buttons…lol

  18. Rated 5 out of 5

    Charlie Golf – June 26, 2018

    Exact same equipment we would be paying $10-20 per MONTH (in perpetuity) thru various ISPs. Purchasing outright pays for itself in less than a year.

  19. Rated 5 out of 5

    LB – June 28, 2018

    Reduce your monthly Xfinity bill by buying this instead of rentling their modem. Works great.

  20. Rated 5 out of 5

    Verdi – July 1, 2018

    How hard it was to activate with Xfinity Comcast. Three days before I got some one to talk with instead the dam answering machine.

  21. Rated 5 out of 5

    David M Jones Jr – July 3, 2018

    Wonderful product. Perfect, fair price. Thank you.

  22. Rated 4 out of 5

    jmy6176 – July 3, 2018

    Exact modem that comcast uses but white instead of black. Only difference is you can’t use other boxes in the same house wirelessly with this modem. Otherwise it’s the same.

  23. Rated 4 out of 5

    islanders70 – July 4, 2018

    The setup was pretty straightforward, had to register it with Comcast, which took them 2 tries, while I was running the setup and everything worked with the exception of the MoCa networking ability, which I used with Tivo. I found this from Arris: SO far so good, only using for a few hours but I still was astonished how quickly things went, it even copied my network info from the old box!)QuestionDoes the SVG2482AC Gateway Support MoCA?AnswerNo, the MoCA (Multimedia over Coax Alliance) feature in the SVG2842AC is completely disabled. It is also not compatible with Xfinitiy MoCA networks. (Seems like Xfinity would have this in the Frequently asked questions so you don’t spend hours trying to figure it out)Tivo boxes can be used as MoCa Bridges so I set it up with the Roamio and all is well.

  24. Rated 5 out of 5

    heather nazar – July 4, 2018

    Same one we rented but now we can stop paying to rent

  25. Rated 5 out of 5

    Robert Stone – July 4, 2018

    Pro: Download speed tested up to 450 Mbps.Con: Pricy but worth it.

  26. Rated 3 out of 5

    Jake – July 4, 2018

    At first Xfinity did not recognize the unit. Very long time to get it activated. Don’t use the default wifi ID and passphrase. It will not work. Change it to your own. It has something to do with the firmware being glitchy. The wifi range is not that great. Overall it’s a fair router to eliminate the Comcast router rental fee at $11.

  27. Rated 5 out of 5

    Mike G. – July 7, 2018

    Works great with Comcast internet and voice, was able to complete the upgrade from my old cable modem using the Comcast web site with no phone calls to Comcast. I’m using it just in bridge mode (route and WiFi disabled), since I already have a Google WiFi router and mesh network.

  28. Rated 5 out of 5

    Daniel Venutolo – July 8, 2018

    Works with Comcast internet and phone.

  29. Rated 5 out of 5

    Buck Buick – July 10, 2018

    After Comcast came out (charged me $60 to hook it up), it has been working flawlessly. Note – you will not be able to get this working yourself. I attempted to do it via the normal channels, i.e., their Philippine tech staff. They could not activate it, and said I had to schedule an on-site tech person to activate it. The tech guy had to “call upstairs” to get special authorization to activate it. Even he was rather amazed at the hoops he had to go through in order to activate this. So, add the $60 bucks into your final cost estimates.

  30. Rated 5 out of 5

    Ferro Mordak – July 10, 2018

    Save the rental money. Pays for itself in 2 years

  31. Rated 4 out of 5

    Nancy – July 13, 2018

    I purchased this because it was Comcast approved for use with their internet service. I connected it when it arrived, called Comcast to activate it, and within a few minutes my internet was up and running smoothly; have had no problems to date! Pleased with the choice and would buy again, but hopefully it will last a long time and I won’t need to. 🙂

  32. Rated 2 out of 5

    Bob S – July 15, 2018

    I’m strongly thinking about returning this for another brand. I purchased it to replace an older Netgear router. It seems to work okay, but after using Netgear products for many years, I find the Arris to be poorly designed and with a user interface that is poorly thought out and not user-friendly, If you ever need to reboot the device, be prepared for a LONG wait. “Slow” doesn’t adequately describe it. If a reboot happens, bring a book or learn to play the piano. By the time it is back up and running, you should either be finished with “War and Piece” or able to play like Chopin.Oh, and kudos to the Arris design team that decided the front panel status lights must shine with the intensity of a thousand suns! Woo Hoo! I can now see my router status from miles away! (Heck, the astronauts on the ISS can probably see it, too.) They obviously never dreamed that a user’s network hub might be located near a sleeping area. Dimmable lights? Nope. I tried covering the front with black masking tape. This helped a bit, but the LEDs still illuminate the inside of the case, which is covered with vent holes, so… yeah. I’m certainly not a light sleeper (no pun), but really, Arris, think it through, next time! (Sigh.)

  33. Rated 2 out of 5

    JW – July 17, 2018

    This item was registered to a past Xfinity customer. I was not able to install it without going to comcast and proving proof of purchase. The company who referbished this item did not realize customers may have set it up withComcast, returned it, and it was not removed from the account. Like buying a locked or stolen phone. Annoying

  34. Rated 5 out of 5

    Chris – July 19, 2018

    Just got it hooked up. Had to call Xfinity tech support to get it going but they were very helpful and the process didn’t take long. I recently upgraded to a faster speed and had to upgrade the modem too and Xfinity offered to swap me one but I decided to go ahead and buy it and save the $11 a month they charge to rent one. Pays for itself after about a year and a half. Everything so far so good however beware for it to take more time to get it activated if you also have the Xfinity Home Security service. They originally said a tech would have to come to my house to pair the modem with the Home touchscreen for the WiFi to work but I could still get online with the ethernet cable, which is included with the modem. Then after about 30 minutes I noticed I was getting WiFi on my phone again and then my laptop also. Xfinity called back and said they were able to get them paired on their end and didn’t have to send out a tech after all. Overall very pleased with it and I lucked out and got the lightning deal on it so got it for a very good price.

  35. Rated 3 out of 5

    Mister Bee – July 23, 2018

    Does the job

  36. Rated 4 out of 5

    elikosh – July 24, 2018

    Installed smoothly and works at the first try, without a need to call any company. Phone support worked as well.

  37. Rated 1 out of 5

    MelissaD – July 24, 2018

    Comcast came out today and this is not compatible with the 3.1 system available with voice assist. Our install technician was on the phone with several people and spoke to multiple technicians. If you are looking for the fastest internet available this is not going to work. Now we are renting a box.

  38. Rated 5 out of 5

    Kindle – July 25, 2018

    This is a good product and the price isn’t bad if you really need both an Xfinity cable modem and a high capacity router. This is one of only two models that Xfinity recommends for 400 Mbps internet connections that work with Xfinity’s VOIP landline telephone service. These are the fastest cable modems that work with Xfinity’s VOIP system. And this was the less expensive option (although looking back it might have been worth spending more to get the other choice (a Netgear model) just because of the color. This is the only white device on my computer desk and it really sticks out (LOL).According to at least one of the tech support people I talked to, a lot of people don’t actually upgrade to a VOIP compatible modem. If they have a working VOIP modem they can keep using it for phone service, while transferring their internet connection to a faster, Non-VOIP cable modem. I didn’t test this, but if it’s true it means that you can get a Gbps capable DOCSIS 3.1 modem / router and instead of this unit. I don’t think I could have saved much money by doing this, but you might be able to. Clearly there are a lot more cable modems to choose from if you don’t need them to be Xfinity VOIP capable, so I would recommend you consider this before you buy.But if you do buy this unit with the intention of using it for VOIP with Xfinity, PLEASE, PLEASE, PLEASE DO NOT CALL XFINITY TECH SUPPORT TO HELP WITH THE INITIAL SETUP OF THIS DEVICE!It comes with an excellent set of Quick Start instructions that can prevent you from doing what I did, which is spend over an hour frustrating Comcast Agents and Tech support people on the phone trying to get it all set up in one step. It just isn’t set up to do that.As per the Quick Start Guide, you start the setup by connecting your coaxial cable and either an Ethernet (preferred) or wireless connection to the modem from a PC, Mac, Laptop, or similar device with web access. When you boot up the modem it automatically configures itself to go online and prepare itself for activation by Comcast. Crucially this step takes 5-10 minutes and has to be completed BEFORE you can register it for your account. Trying to start with the registration on the phone resulted in a bunch of frustration as the constant reboots ordered by Comcast messed up the software that the modem was trying to run to set itself up. Then, as per the Quick Start Guide, you can go online and use the http://www.xfinity.com/activate web site to both register the modem to your account, and set up the SSID you and password you want to use, ideally the one you already used before the upgrade. This automatically sets up the 2.4 and 5 Ghz bands to work off the same login and to switch automatically. Only after doing this do you want to mess with the VOIP settings, which has to be done by phone. The Quick Start Instructions give you a special number (1-855-652-3446) that apparently connects you to the tiny subset of Comcast techies that know how to transfer your VOIP service to this modem.I ignored these instructions and tried to let Comcast handle the installation over the phone. The result was over an our spent with various techs trying to intervene in the process before the modem was ready for the next step. I wasted everybody’s time and effort. In the end, the modem itself had to take over and fix the installation after the tech guys had succeeded in setting up the VOIP and making it impossible for me to connect to the internet. Basically the modem had to go through it’s initial setup protocol again AFTER it had been connected to my account and VOIP service. And when I finally got back online, the modem itself brought up an Arris webpage where I was prompted to complete the WiFi setup by designating a custom SSID and Password, which I SHOULD have done during the registration process had I followed the instruction.In the final analysis it’s pretty impressive that no matter how much you try to interfere with the setup process, Arris has this set up so that you will succeed under the power of it’s own software.My advice, however, is to trust the Quick Start Guide and follow the steps they suggest. Start with the automatic modem setup using a connected device, then do the Xfinity activation online, and then call the special number for the VOIP setup.Or, if you already have an Xfinity VOIP modem, you can apparently let that handle the VOIP and use this for the Ethernet and WiFi connections. I didn’t test this, but it is what I heard from Tech Support.All in all this is a very solid piece of equipment and its good to know that it will complete the install even if you do your best to mess it up. I am getting all of the performance that is advertised now that everything is connected correctly.The only reason I hesitated to give this product 5 stars is that

  39. Rated 5 out of 5

    arun zarabi – July 26, 2018

    Purchased this to replace the COMCAST/XFINITY Gateway that I was renting at $11 a month.The Software, Set UP, User Guide on this one is very improved compared to the TG862 – older generation Gateway that I just replaced.The AC1750 WIFI signal travels well in our 2-story house compared to the older Gateway. I just wish they were a little cheaper – I think ARRIS is milking the COMCAST/XFINITY certification that they have for this Product and overcharging customers – but we have no choice.. It is either this or the XFINITY one.

  40. Rated 4 out of 5

    Misty Sands – July 26, 2018

    Overall a good modem. However, if you want the ability to set DNS to use something like OpenDNS, then pass on this modem. The software does not allow it.

  41. Rated 1 out of 5

    aks214 – July 26, 2018

    This says it works with Xfinity Gigabit service. It does not. Save yourself 20+ hours of your life and go with a Docsis 3.1 machine. Epic Fail

  42. Rated 1 out of 5

    BlackWaterpark – July 27, 2018

    May be a got a faulty piece but this thing doesn’t work. The connection is extremely choppy and drops connection. Checked with Comcast and they diagnosed as faulty unit. That is not even a couple of months old. I guess money down the drain….

  43. Rated 5 out of 5

    Customer – July 28, 2018

    Working perfectly with Xfinity

  44. Rated 5 out of 5

    HMan – July 28, 2018

    This is the same modem that Xfinity/Comcast uses. It took some time to get the phone and internet to work. The new unit works faster than the one from Xfinity and will currently save you $11 per month, so this will be paid for in less than 2 yrs. I don’t see an upgrade from DOCIS 3.0 any time soon. My TV menu also runs faster. I found that some equipment runs faster on the 2.4 Ghz and some on the 5 Ghz! Before my purchase I confirmed with Xfinity that this was a supported modem!

  45. Rated 5 out of 5

    MJR – July 28, 2018

    Excellent replacement for leased router and better quality. Haven’t had any issues or dropped internet.

  46. Rated 5 out of 5

    Customer – July 29, 2018

    Works great. Glad to get rid of the monthly rental fee.

  47. Rated 5 out of 5

    Bill – July 30, 2018

    This is exactly what I needed to eliminate another expense from my cable and Internet package. Works well!

  48. Rated 5 out of 5

    Bob Gormas – July 30, 2018

    I purchased this router because the Netgear that I had purchased was breaking up on the incoming phone side. The Arris is performing perfectly.I have a large one story house and the signal works great all thru my home. And no more crackling on the phone. If you need a Comcast (Xfinity) compatible router this is the one.

  49. Rated 5 out of 5

    Chintan Rami – July 30, 2018

    brand new as listed. arrived in time as stated. would buy again.

  50. Rated 5 out of 5

    Kayvon Sadeghi – July 30, 2018

    works great and replaces my Xfinity modem. I am supposed to get monthly rental money back from Comcast. Now, if I can only get comcast to not revert my account back to charging for the device, I will be all set. 🙁

  51. Rated 4 out of 5

    James – August 1, 2018

    Works good

  52. Rated 5 out of 5

    Lewis F – August 1, 2018

    Will avoid comcast rental fees with this

  53. Rated 5 out of 5

    Customer – August 2, 2018

    Very good

  54. Rated 1 out of 5

    Bill – August 2, 2018

    Modem does not hold a signal. Drops internet connection every 10 minutes while the modem resets itself. Do not buy this modem – you will be greatly dissappointed

  55. Rated 5 out of 5

    Pam E. – August 3, 2018

    Set up was easy and improved my system greatly. Compatible with Xfinity as promised.

  56. Rated 5 out of 5

    Gordon C. – August 3, 2018

    This unit works well with the Comcast cable system; it has the VOIP connection so you get cable tv, wi-fi modem and wireless router plus phone service. Speed of the internet is excellent but we do get some slow service when the neighborhood gets home from work and start using their computers. I would recommend this product.

  57. Rated 5 out of 5

    Vincent J Procopio – August 5, 2018

    Excellent product!

  58. Rated 1 out of 5

    K McKnight – August 6, 2018

    Our internet & WiFi are slower than ever with this router. We have never had issues with our service until installing this router. Do your research & don’t get stuck with lag time & slow data!

  59. Rated 5 out of 5

    Ken Okin – August 6, 2018

    Have several of them so I don’t pay Comcast the monthly modem rental. They’re easy to install and work well.

  60. Rated 1 out of 5

    Cephus E. Simmons Sr. – August 6, 2018

    The product worked for one week and I was not able to connect to the Comcast network. I called Comcast and they could not see the modem on the network. I returned the product and purchased a Netgear Nighthawk.

  61. Rated 1 out of 5

    Customer – August 7, 2018

    I thought I could save the monthly rental fee but after less than 2 months I had connectivity issues and I was told by Xfininty that this model is known to have problems. The Xfininty agent told me to return it and upgrade to a better model. This web site is very misleading.

  62. Rated 4 out of 5

    Rufus Wright II – August 7, 2018

    This item was purchased in lieu of leasing from comcast.

  63. Rated 1 out of 5

    Nsh28 – August 8, 2018

    I got 150mb from xfinity but this router barely gave me 20mb, and that was only when I was no more than 1ft from it. After wasting hours of tech support with xfinity and ARRIS, it turn out that something is definitely off with this router (the wifi function). ARRIS support were kind enough to work with me trying to tweak it as much as possible but the conclusion was – and I quote: ” this modem works in its full capacity only when connected directly (wired), we apologize and recommend that next time you should buy ARRIS modem from ARRIS and not via Amazon”. I’m returning this product.

  64. Rated 5 out of 5

    UnbiasedReviewer – August 8, 2018

    You definitely need to purchase this if you have Xfinity high speed plus phone and and TV. Don’t rent a modem.

  65. Rated 5 out of 5

    Lawaljit Singh – August 8, 2018

    Quality

  66. Rated 4 out of 5

    Lori – August 8, 2018

    A long battle to get it connected with Comcast but now it works great and I save over $120 a year on cable rental fee !!!!!Product works great but took off a star due to the 2 hour battle with comcast to get it all hooked up!

  67. Rated 4 out of 5

    D. Friedman – August 8, 2018

    I can’t speak to the long term performance, longevity or reliability of this product because I just bought it, but it was easy to install.Yay me! I kept getting messages from Comcast telling me my internet modem was outdated and I should buy a new one, so I got this one. When I looked at the reviews some people said they had trouble setting up, or they had to talk to a service person they couldn’t understand on the phone. Not me – it all went swimmingly. I did have to call comcast, but the automated phone robot did everything I needed in order to activate the new modem. I know it was only a matter of unplugging the old one and plugging in the new one using the same cables, but i Do Not Do Hardware so this feels like a success. After everything was working, I reattached my router for wifi and Alexa. In less than an hour everything is working.I didn’t do a speed test with the old modem, but the Xfinity speed test (with new modem and attached relatively new Linksys router) is shown in the picture. Obviously I don’t have a super speedy internet account.

  68. Rated 3 out of 5

    Michael Green – August 10, 2018

    This modem was not new and seems to be a re-purposed item. The power cord was already out of the plastic and the modem already had a network name when I logged into it. Since it otherwise appeared to be fine and works well, I chose not to return it. I hope I don’t have any problems.

  69. Rated 5 out of 5

    Gerard D. Bernier – August 11, 2018

    Product is as advertised.

  70. Rated 5 out of 5

    R – August 11, 2018

    Works

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About Arris
Arris is a well-known manufacturer of internet modems and routers with over three decades of experience. The company was established in 1986 with an emphasis on offering new connectivity solutions for the telecommunications industry. Today, Arris is a prominent producer of broadband modems, routers, and gateways, with a reputation for producing dependable, user-friendly, and feature-rich devices of superior quality. Compatibility with a variety of internet service providers is a distinguishing characteristic of Arris's devices. The company's modems and routers are compatible with a range of technologies, including DSL, cable, and fiber, making them an excellent option for consumers seeking a flexible and dependable connectivity solution. Arris's devices are noted for their great performance in addition to their interoperability. The company's modems and routers are built to enable fast internet speeds and can handle massive volumes of data traffic, making them an excellent option for households with several internet-connected devices. Numerous Arris products include advanced technology such as Orthogonal Frequency Division Multiplexing (OFDM) and improved Quality of Service (QoS) for optimizing network performance and guaranteeing a seamless, dependable internet experience. Arris's devices are renowned for their usability in addition to their performance and interoperability. The company's modems and routers have user-friendly interfaces and straightforward setup procedures. Parental Controls and guest WiFi are included in a number of Arris's devices, making them an excellent choice for families and small companies. Arris is a reputable brand that offers a vast selection of high-quality, dependable, and feature-rich internet modems and routers. The company's solutions are compatible with a broad variety of internet service providers and are designed to accommodate high internet speeds and big volumes of data traffic. In addition, Arris's products are user-friendly and have helpful features like parental controls and guest WiFi.
Shipping & Delivery
When will my order ship?

We ship all orders within 1-2 business days from one of our US-based warehouses unless items in your order are on backorder. Backordered items are shipped as soon as they become available. If you've ordered an item that is backordered, we will email you to let you know as soon as possible.

Do you offer upgraded shipping options?

Check our shipping & delivery page for the most up-to-date information about shipping options. In most cases we offer standard shipping and an expedited shipping option.

What shipping carriers do you use?

We currently ship the majority of orders via USPS Priority Mail or Amazon Logistics. Larger orders are shipped with FedEx, UPS or LTL Freight. Please contact us if you have any questions regarding shipping to your location.

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