Arris TG1672G Touchstone WiFi Phone Cable Modem

  • Compatible with Time Warner, Spectrum and more!
  • DOCSIS 3.0 Dual Band Concurrent Wireless Telephony Gateway with MoCA
  • 16×4 Channel Bonding, Full Spectrum Capture Receivers
  • MoCA 1.1 for Home Video And Data distribution over Coax
  • Firmware is Not Compatible with Optimum Cable
(82 customer reviews)
SKU: CMR038B

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Description

Arris TG1672G Product Details

The ARRIS DOCSIS 3.0 Gateway TG1672 combines two analog voice lines, a 4- port Gigabit Router, MoCA and a Dual Band 802.11n wireless access point into a single integrated device. This model also features Intel’s multi-processor technology. As a result, the TG1672G can achieve high bandwidth performance without affecting the ARRIS legendary standard of voice quality.

This feature-packed unit is intended to serve as the hub of your home or business network, connecting all devices through your whole home. This model will continue to lead the future for these advanced home and small office services. Own yours today & start saving money on modem rental fees!

 

Quality Voice Services & Phone Lines

This model features 2 built-in phone lines. Since the TG1672G has 2 separate phone lines, it can be used for both a telephone and security system, or with 2 separate phone lines. Additionally, the two lines are supported by this model’s built-in battery backup which allows your device to make and receive calls, even during a power outage.

Time Warner Cable & Spectrum customers please note: These carriers do not have firmware to support activation of phone on this model however, if you have this model installed, they will allow you to keep your previously rented modem for free (with not recurring monthly rental fee) since this model does have integrated phone lines. Please contact us if you have any questions about how this works, or if you’re having issues getting your device activated.

 

Arris TG1672G Wireless

The TG1672G wireless cable modem features Dual-Band concurrent networks broadcasting at 2.4 GHz and 5 GHz. This feature allows your home to experience the benefits of enhanced signal strength and coverage, while also being able to enjoy high-speed data from anywhere in your home. Reduce spotty coverage and dead zones with the 2.4GHz band, and experience the best speed potential with the 5 GHz. No need for additional wiring, messy cables or clunky extenders everywhere, just use this modem’s built-in wireless!

 

Arris Battery Backup Capability

In addition to all the other amazing features this model offers, another thing that sets this device apart is its built-in battery backup. Batteries are important with telephone modems because they keep your phone online, even during a power outage. This prevents you from being in a situation where there’s no power, but you need to contact emergency services. This life-saving technology is conveniently built right into this model, so all you need to take advantage of it is just the battery (sold separately). Arris manufactures several different sized batteries including 8hr and 12hr options.

 

Additional TG1672G Features

  • 16×4 Channel Bonding
  • Full Capture Bandwidth Tuner
  • Multi Processor Technology with an Intel Atom Core Application Processor
  • DOCSIS 3.0 and PacketCable 2.0 compliant design
  • 4-Port Gigabit Ethernet Wireless Router
  • 3×3 Integrated Dual Band Concurrent 2.4GHz and 5GHz 802.11n radios with Beamforming
  • USB 2.0 Host Port
  • Upcoming support for DLNA and File Storage
  • Two FXS lines of carrier-grade VoIP with HD voice support
  • MoCA1.1 for in Home Video and Data distribution over Coax
  • Dual Stack IPv4/IPv6 Home Router

What’s Included:

  • Arris TG1672G Cable Modem
  • Ethernet Cable
  • Power Supply Cable
  • Online Installation Manual

Will this work with my internet company?

This Arris cable modem is primarily used and is compatible with Spectrum, Charter & Time Warner service in most areas. To verify that this model will work in your area, always contact your service provider’s customer service prior to placing your order with us to confirm that this model will work with your service plan. Some service plan speeds may not be supported.

How to Activate the Arris TG1672G Cable Modem with Charter Spectrum

To activate your Arris TG1672G cable modem with Charter Spectrum, follow these steps:

  1. Connect the coaxial cable from the wall outlet to the “Cable In” port on the back of the modem.
  2. Connect an Ethernet cable from the modem to your computer.
  3. Power on the modem by plugging it into an electrical outlet and pressing the power button on the back of the modem.
  4. Wait for the modem to fully boot up and establish a connection to the network. This may take a few minutes.
  5. Open a web browser on your computer and navigate to the modem’s login page. The default login page is http://192.168.100.1.
  6. Enter the default login credentials. The default username is “admin” and the default password is “password”.
  7. Follow the on-screen instructions to activate the modem with Charter Spectrum. This may involve entering your account information and activating the modem using a unique activation code provided by Charter Spectrum.
  8. Once the activation process is complete, the modem should be fully functional and ready for use.

Note: If you have trouble activating the modem or have any other questions, it is recommended to contact Charter Spectrum customer support for assistance.

Specification

Overview

Brand

Arris

Processor

Weight 2 lbs
Dimensions 9 × 11 × 3 in
Ports

4 Ethernet, 2 Telephone, 1 Coaxial

Wireless Guest Access

Yes

Condition

Grade A – Certified Renewed

Brand

Arris

Contents

Ethernet Cable, Modem, Power Cable

DOCSIS Channels

16 x 4

DOCSIS Version

DOCSIS 3.0

Interface

Cable Modem

Features

Telephone / Voice Enabled, Wi-Fi Enabled

Model Number

TG1672G

Color

Grey

Ethernet Ports

4-Port

Compatible Providers

Charter Spectrum

Return Policy

90 Day Returns

Display

Weight 2 lbs
Dimensions 9 × 11 × 3 in
Ports

4 Ethernet, 2 Telephone, 1 Coaxial

Wireless Guest Access

Yes

Condition

Grade A – Certified Renewed

Brand

Arris

Contents

Ethernet Cable, Modem, Power Cable

DOCSIS Channels

16 x 4

DOCSIS Version

DOCSIS 3.0

Interface

Cable Modem

Features

Telephone / Voice Enabled, Wi-Fi Enabled

Model Number

TG1672G

Color

Grey

Ethernet Ports

4-Port

Compatible Providers

Charter Spectrum

Return Policy

90 Day Returns

RAM

Weight 2 lbs
Dimensions 9 × 11 × 3 in
Ports

4 Ethernet, 2 Telephone, 1 Coaxial

Wireless Guest Access

Yes

Condition

Grade A – Certified Renewed

Brand

Arris

Contents

Ethernet Cable, Modem, Power Cable

DOCSIS Channels

16 x 4

DOCSIS Version

DOCSIS 3.0

Interface

Cable Modem

Features

Telephone / Voice Enabled, Wi-Fi Enabled

Model Number

TG1672G

Color

Grey

Ethernet Ports

4-Port

Compatible Providers

Charter Spectrum

Return Policy

90 Day Returns

Storage

Weight 2 lbs
Dimensions 9 × 11 × 3 in
Ports

4 Ethernet, 2 Telephone, 1 Coaxial

Wireless Guest Access

Yes

Condition

Grade A – Certified Renewed

Brand

Arris

Contents

Ethernet Cable, Modem, Power Cable

DOCSIS Channels

16 x 4

DOCSIS Version

DOCSIS 3.0

Interface

Cable Modem

Features

Telephone / Voice Enabled, Wi-Fi Enabled

Model Number

TG1672G

Color

Grey

Ethernet Ports

4-Port

Compatible Providers

Charter Spectrum

Return Policy

90 Day Returns

Video Card

Weight 2 lbs
Dimensions 9 × 11 × 3 in
Ports

4 Ethernet, 2 Telephone, 1 Coaxial

Wireless Guest Access

Yes

Condition

Grade A – Certified Renewed

Brand

Arris

Contents

Ethernet Cable, Modem, Power Cable

DOCSIS Channels

16 x 4

DOCSIS Version

DOCSIS 3.0

Interface

Cable Modem

Features

Telephone / Voice Enabled, Wi-Fi Enabled

Model Number

TG1672G

Color

Grey

Ethernet Ports

4-Port

Compatible Providers

Charter Spectrum

Return Policy

90 Day Returns

Connectivity

Weight 2 lbs
Dimensions 9 × 11 × 3 in
Ports

4 Ethernet, 2 Telephone, 1 Coaxial

Wireless Guest Access

Yes

Condition

Grade A – Certified Renewed

Brand

Arris

Contents

Ethernet Cable, Modem, Power Cable

DOCSIS Channels

16 x 4

DOCSIS Version

DOCSIS 3.0

Interface

Cable Modem

Features

Telephone / Voice Enabled, Wi-Fi Enabled

Model Number

TG1672G

Color

Grey

Ethernet Ports

4-Port

Compatible Providers

Charter Spectrum

Return Policy

90 Day Returns

Features

Weight 2 lbs
Dimensions 9 × 11 × 3 in
Ports

4 Ethernet, 2 Telephone, 1 Coaxial

Wireless Guest Access

Yes

Condition

Grade A – Certified Renewed

Brand

Arris

Contents

Ethernet Cable, Modem, Power Cable

DOCSIS Channels

16 x 4

DOCSIS Version

DOCSIS 3.0

Interface

Cable Modem

Features

Telephone / Voice Enabled, Wi-Fi Enabled

Model Number

TG1672G

Color

Grey

Ethernet Ports

4-Port

Compatible Providers

Charter Spectrum

Return Policy

90 Day Returns

Battery

Weight 2 lbs
Dimensions 9 × 11 × 3 in
Ports

4 Ethernet, 2 Telephone, 1 Coaxial

Wireless Guest Access

Yes

Condition

Grade A – Certified Renewed

Brand

Arris

Contents

Ethernet Cable, Modem, Power Cable

DOCSIS Channels

16 x 4

DOCSIS Version

DOCSIS 3.0

Interface

Cable Modem

Features

Telephone / Voice Enabled, Wi-Fi Enabled

Model Number

TG1672G

Color

Grey

Ethernet Ports

4-Port

Compatible Providers

Charter Spectrum

Return Policy

90 Day Returns

General

Color

Grey

Customer Reviews

4.3
82 reviews
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82 reviews for Arris TG1672G Touchstone WiFi Phone Cable Modem

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  1. anonymous

    Perfect condition!

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  2. John W.

    Seems to be a pretty solid unit, It’s what Time Warner gave me to use and as soon as next payday rolls around I’m snatching one up to drop the rental fee they impose. Plus this is a fantastic price for a Modem/router with these specs.

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  3. nsmith01tx

    Works well for the internet connection, but be aware that Time Warner Cable won’t use it for phone – they have some proprietary stuff on their phone modems.

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  4. Customer

    works perfect

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  5. Donald B.

    works great easy set up doing what it supposed to do. very please with unit.

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  6. Arun P.

    Excellent modem, I did not face any issues. Great to price to save monthly bill.

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  7. Kantilal Mavani

    Timely arrived &Working fine.

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  8. John J Watson

    I had a Time Warner tech tell me the unit was bad. The supplier said they would refund my purchase price. I decided to try another T.W.C tech and she was able to activate the unit. I had to use there unit for the phone service,but they did take off the monthly charge for thier modem.

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  9. Peter

    Works well,

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  10. RadRick

    Important note: All of my comments are on the used or refurbished models. I never bought a new one.To replace my TWC. I ended up having to call, and though that took the usual amount of time, working perfectly, and no more rental fee!!!UPDATE: Purchased another one for a different location. Went through the same setup. I have found that sometimes configuring a printer or Roku did not work. I got frustrated enough to reinstall my old netgear router for the wireless stuff and am using this device as a modem instead of a modem/router.ANOTHER UPDATE: Wanting to put one of these at a third location, I ordered my third one. It arrived with the coax free spinning and loose. Wanted a replacement, they refunded. Had to reorder and meet the 50 dollars for free shipping again…it arrives sounding like everything inside was broken into little pieces. Sent back for a refund.

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  11. Customer

    This is the same unit Time Warner Cable is upgrading to in my area. It was activfated by TWC in a couple of minutes and everything works very well with the exception of the telephone, so, be advised, if you are thinking of purchasing one of these units to escape TWC’s high rental fees, and you have TWC’s telephone service, you will have to continue to use their old modum ,at no charge here, for the phone. I am pleased with TG1672G Gateway, though not real pleased by the additional clutter of TWC’s work around solution to the telephone.

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  12. Danny L.

    Did not work with Xfinty comcast as discribed.

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  13. Melissa Springer

    It was extremely easy to set up. Perfect!

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  14. VAR

    Defective item , vendor issued immediate credit

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  15. Christine DaCosta

    No it was not acceptable for xfinity.

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  16. Michael Revette

    it improve my internet and it has 2 bands for wifi 2.5ghz and 5ghz

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  17. Customer

    The Arris TG1672G met my expectations, as the unit works great. The only glitch was that Time Warner had to put software updates into the box. No big deal! Thanks.

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  18. ltndhouse

    It does the job

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  19. Customer

    It is excellent modem, which meets my expectations.

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  20. Customer

    It is working excellent so far.

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  21. Angelina V.

    Could not connect to home for wifi even after contacting tech help. Definitely do not recommend this item!

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  22. Warrior 1

    Good product

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  23. KV

    I bought this to replace my exact time warner modem, it works great but if you have phone service you will have to keep the old modem- although you no longer pay the monthly fee.

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  24. Taylor E Duke

    works great

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  25. Customer

    Very Satisfied!

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  26. Minahan1

    Sorry for the delay in this review.I think this is the best buy I have made in the past year. Product was exactly what was described, condition was perfect, worked right out of the packaging no issues!Saving me $12 a month and it gave me a 60 percent increase in Wi-Fi over Cables box I was paying for.Thank youDefinitely recommended

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  27. john j katzmann

    Unable to use it. Wronged format. John

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  28. Ramesh

    I had to return this product as I changed cable provider.

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  29. beni

    arrive on time , work perfect no problem even better than the brand new one that I got from warner cable I used to have many issues with the other one but this one I’m ok no signs of any kind of troubles , so far so good thanks

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  30. Harry

    It’s okay & serves the purpose. However, I was told by Time Warner that they do not authorize their customers to purchase that specific Ariss model, as it is only for them to issue out to their customers.

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  31. Customer

    it does NOT work for us

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  32. Lily Li

    Very good

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  33. Customer

    This product saves me money every month. Great buy works very well.

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  34. Jim

    Shipment arrived quickly. Big disappointment in that Time Warner can not use this unit to activate my phone – period, no way, no how. I called back numerous times like the instructions say if you run into that problem. I even found an article about it on Time Warner’s site that the phone option could not be activated. This is an identical unit to the one they supplied, and the seller says it has the phone option in it. What has happened is that Time Warner is using their modem for the phone only which does relieve the $10.80 per month charge to rent theirs for the internet. They do not charge to use their modem for phone only. Now I have two modems running electric and also taking up extra space on the shelf, however I am saving the rental charge on the modem which is great, because in 5 months I will in effect have this unit paid for in the savings I am realizing. Bought two of these, one for us and one for our son who also has Time Warner, but he has no phone option, so his is working great and he just returned TW’s modem to start his monthly savings as well. Overall, everything is good and we are pleased except for the phone problem.

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  35. Siwar R.

    It does a great job, I had problems with the upgrade and with 2.5 broadband, but other than that works pretty good with TWC.

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  36. Donald J. LaCaze Jr.

    Works great and is perfect for my needs.

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  37. Chad F

    Worked just fine with XFINITY

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  38. Wiseguy

    Works a lot better than Time Warner’s standard issue . And saved $15.00 a month .

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  39. Customer

    Purchased only as a modem because I was displeased with the cable company’s device and their fee. I have a much better wifi router. The device I received looked near new and worked according to specs. An Arris 1672 is an Arris 1672 and should have filled the need. So much of this is an endorsement for Amazon and the vendor for providing a product as described.

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  40. flower

    Only thing I had to do was change the default channel of auto to a number. Great product. However there is no technical support except YouTube. Which is fine with me.

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  41. Voon

    This product works well with my local internet/phone company, Entouch. The transition to both phone and internet was smooth, took the technician 10 minutes to get it installed. Don’t rent, buy… you ended up saving money in the long run… unless you are one of the people who likes to shop for new internet/phone company every year.

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  42. nasa.gov/JWST

    No issues at all. And the Battery was included.

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  43. AM

    Did not work with Time Warner Cable. Modem kept rebooting every 5 minutes.

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  44. Wilson Li

    The router works fine and the vendor got it to me very promptly.One thing to note for Time Warner / Spectrum customers like me who are trying to get their monthly equipment rental fee removed: Spectrum apparently requires a Spectrum modem for their phone line. You need to go to a Time Warner store and talk to one of their techs. They should give you a cable signal splitter and additional cables for free, and add the MAC ID of your new modem to their system. (Doing so will immediately disconnect the Internet signal to your current modem, which caused some confusion at home when I did this.) Connect the splitter to the cable where the signal comes in from, then connect the two modems to the out end of the splitter. (Make sure to mark which modem is which, e.g. with a Post-it.)End result of all this is that you’ll keep the previous modem from TWC / Spectrum as a phone modem, and use this one for Internet. TWC will still remove the equipment rental fee. No, it doesn’t make much sense from a policy standpoint, but I checked my bill this month and it’s $15 lower, even though I technically still have their equipment.

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  45. Joseph T. Zupi

    Arrived quickly and as described.

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  46. Muyuan Michael Ma

    No problem installing it whatsoever. And it’s working since day one.

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  47. STEWART TAYLOR

    Excellent way to save on your cable bill and works just fine.

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  48. Customer

    It’s a good product for the cost.

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  49. MTav

    Arrived defective.

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  50. R. Jenner

    This a fast modem, that’s why the 4 stars, it is like pulling hens teeth to activate how ever, it took me 3 calls and over an hour with Comcast in the end it is worth it, just remember you have to go through teck support at Comcast and they will have to do a Manuel activation and that takes some time.P.S. for now that’s the way you’ll have to do it they update there approved modem lists twice a year fingers crossed

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