Arris TM722G DOCSIS 3.0 VoIP Cable Modem

Poor quality, poor costumer service.Lasted only one year. Multiple Comcast visits due to lagging and disconnecting.

It was exactly as advertised.

This worked as a good replacement for our original COMCAST modem which was costing us a monthly fee. We’ll break even on this in a short time, so it was a good investment.

We had problems with getting this to work with our ISP (Comcast). I had contacted Amazon after Comcast told me that the unit belongs to them??? DOCSIS personnel were great! I had emailed a manager several times, was told not to worry about returning the original product until the second unit was working properly.Again, we had problems with Comcast. It seems they hire incompetent people who do not understand English!!! After a technician came to our home, and he contacted Comcast, it was found out that when I gave them the unit number, they couldn’t understand the correct numbers/letters I had given them (and I was on the phone with them for over an hour and a half!).I would definitely order other products from DOCSIS. They are very caring and very customer oriented. They wanted to make sure we were happy with their product and that it was working properly, even before I returned the first unit to them.

Great, replaced my cable company modem and saves me $$ every month!

Modem works great! Comcast started charging rental fee for this modem, because they say it’s a stolen one.Comcast requests it back to discontinue rental fee. They go by serial number.

Did not work as advertised. returned it

Works well for those not needing integrated WiFi (secure).

Purchased this in order to return Comcast’s modem I was “leasing” for my home. Works great, no issues and I’m saving that monthly equipment charge Comcast was billing me.

Easy to setup!!

Modem that I received ended up being stolen from Xfinity and when I canceled my service I had to return it to them

Why pay a rental fee? Installing this is super easy. The only hassle is that you need your own router if you want wifi and multiple hard wired connections. In fact, the hardest part about the setup was navigating the asinine Comcast phone menu to finally get to an agent. From taking this modem out of the box to writing this review, it’s taken about 45 minutes total. That includes finding my old router, finding an appropriate 12V power cord, and figuring out how to clear up a couple slots on my overused power strip to make room for that aforementioned power cord. Highly recommend this product. Speedtest.net says current speeds are 91.77 down and 6.07 up.

Exactly the modem I was paying Comcast $10.00/month to rent.

I’ve had this modem for about a month and it’s been working great.

Good product for the money!

Works great. Now I use VOIP via Comcast

This modem does as advertised. I would have given a 5 except for the fact that the one I received had some software issues

It works as it should, no problems, easy activation with Comcast’s help.

Very happy with this product, it allowed me to get rid of my Comcast rental modem (ARRIS TG1682G), and stop them from putting out their free Xfinity WIFI through my modem and service. This product is only an internet modem, for internet and telephone without WIFI, you need a separate WIFI router, which is exactly what I wanted. The Comcast rental I replaced was a combo modem-router. I separately purchased and installed the EERO WiFi router system (which is also a fantastic product) to this modem and I now get 250% faster downloads through-out my 5000 sq. ft house and can stream Netflix without pesky drops. This was not possible with the combo WIFI /Internet modem I had been using from Comcast suplemented Apple airport WIFI bridges strategically placed through my house .The ARRIS TM722G package came with instructions that addressed the challenges making this switch from a Comcast modem, I followed them carefully and had no problem setting the new modem up, I did not even need to call Comcast. It took me about 30- 60 minutes to go through the process. I made the switch one month ago, and my phone and internet have been working perfectly. I also bought the “Arris ARCT00830 10/12 Hour Battery” separately to install in my ARRIS TN722G and now have back-up power for phone service (not internet) in power outages.

Fast Shipping and works as described.

Purchased this to get away from Comcast’s $10.00 monthly lease fee. When it arrived, I opened the box and found everything including the instructions on how to connect the router up without having to deal with Comcast. From opening the box to getting it set up took about 10 minutes. So far I am very happy with the router. My connection speeds did increase from about 4.5mbs to a little over 5mbs, this does not sound like much but it is definitely noticeable when downloading large files. The router came with a battery backup in the box, installed with no problem, The battery lasts about 45 minutes before draining. Very happy with my decision to purchase and stop paying the $10.00 monthly lease fee. I will be ahead in about 8 monthly.

Thought I was getting a unit without wifi built in, but wasn’t the case. However, was able to get the Bridge mode to work on Xfinity. Unit seems to be working fine. Was able to return the one rented from Xfinity. Paired with own Airpot Extreme for much better wifi coverage and strength than the Xfinity unit.

This product didn’t work. I sent it back but did not get a refund. I am very disappointed!!!!

If you want to avoid paying rental fees for modem and VOIP, this is a great unit. It is a cable modem. My Desktop and WIFI connections are Speedtest off the charts. Telephone use has been flawless.

Will only do 120mbps