Netgear CM500V Product Details
Cable Modem with XFINITY Voice
The NETGEAR CM500V Cable Modem for Internet & Voice provides a connection to high-speed cable Internet and supports 2 phone lines. CableLabs® certified DOCSIS® 3.0 is 16X faster than 2.0 devices. Up to 680Mbps† download speed for streaming HD videos, faster downloads, and high speed online gaming—ideal for XFINITY® from Comcast Double and Triple Play service plans. A Gigabit Ethernet port provides faster access and downloads. Save money over time by owning your cable equipment and avoiding monthly rental charges from your Internet Provider.
Fast Cable Internet Access
- 16 downstream & 4 upstream channels providing efficient and reliable Internet access
- Works with XFINITY® from Comcast
- Automatically prioritizes voice over Internet for best call clarity
- Enhanced call features include 3-way conference calling, caller ID, call forwarding and more
- Save money over time by owning your cable equipment and avoiding monthly rental charges from your Internet Provider
- Gigabit Ethernet port provides fastest wired speeds to connect your router or computer
Technical Specifications
Product Number
CM500V
Number of Ethernet Ports
One (1) Gigabit Ethernet port with auto-sensing technology
Advanced Features
Designed to meet DOCSIS 3.0 specifications and backward compatible with DOCSIS 2.0 networks
Fast download and upload speed—16×4 Channel Bonding enables 680 Mbps‡ download
IPv6 next generation Internet addressing support
Gigabit Ethernet port with auto-sensing technology
System Requirements
Cable broadband Internet service
Please check your cable Internet service provider web site for data speed tier compatibility
Microsoft® Windows® 7, 8, 10, Vista®, XP®, 2000, Mac OS®, or other operating systems running a TCP/IP network
Microsoft® Internet Explorer® 5.0, Firefox® 2.0, Safari® 1.4, or Google Chrome™ 11.0 browsers or higher
What’s Included:
- Netgear CM500V Cable Modem
- Ethernet Cable
- Power Supply Cable
- Online Installation Manual
Will this work with my internet company?
This Netgear cable modem is primarily used and is compatible with Comcast Xfinity service in most areas. To verify that this model will work in your area, always contact your service provider’s customer service prior to placing your order with us to confirm that this model will work with your service plan. Some service plan speeds may not be supported.
Belkin Routers
TP-Link Routers
ASUS Routers
Cisco Routers
Arris Routers
J.P. –
We have had mediacom for 3 years and have had horrible service. Every 2-3 days our internet goes out and we have to physically unplug the modem to reboot it. Mediacom said our modem isn’t renewing the IP address when it changes. They gave us another and it did the same thing. I ordered this modem and once we got it setup (we had to call mediacom and they activated it over the phone in 2 minutes) it worked great. I did a speed test before i changed and got 26mb download with the rented router. As soon as the new one was hooked up I got 96mb. I was amazed. We did go buy a router since this one doesn’t have wifi. It was easy to setup as long as you remember to clone one of your computers IP addresses in the settings. We have been very pleased with this modem and the speeds since upgrading.
Anthony Cannonier –
Why:I ordered this so I could save money on my internet bill, and later found out that I could have a modem that would allow me higher speed and reliability.Delivery:I ordered a new one but received a certified refurbished one. Asked for a replacement and a new one came free of charge. So that speedy service was a plus.Installation:I have spectrum as an ISP. The manual for the modem said that you have to connect the modem to a computer for it to do provisioning. I only have a MacBook Air, which does not have an ethernet port, so had to find an alternate way. On the install guide there is a website for different ISPs to activate your modem. the website on the card was outdated but quickly found an updated site. On the spectrum site it automatically did the provisioning in a about 5 minutes.Internet speed:After the complete install saw a difference in my speeds. I ran three speed tests. 1 of the router that came with the ISP and two after. The results are seen in the picture.Overall:Small footprint the design is simple and offers faster download due to having more downstream channels. I am happy with my purchase.
Ezequiel –
This is as best as you can get. Lots of channels for both downstream and upstreams. Make sure you use brand new and well branded coax cable. It stays online for a long time. No more online drops. Expensive but very worth it. Compared to the crap that Comcast rents you, you will get the value back after a year and a half. Definitely worth it for gaming and high speed internet.
Engel –
easy installationdynamic range of bandsmultiple utility
Jesse –
UPDATE 08/23/2019 – I got this modem because I wanted to upgrade my internet and just have my own modem. Well it seems that, according to the Spectrum tech, it wasn’t compatible with the speed that I was getting (400/20). While I have my suspicions about that, they don’t charge me for the modem anyway (at least here in LA), so I opted to go with their modem and return this one. It didn’t really give me any issues but that doesn’t account for its longevity. If you want peace of mind from the PUMA 6 chipset, go with something else, but in my short experience, I had no issues with it.Got it installed today, had a wee bit of trouble activating it, but was Spectrum’s fault. Once it was activated, it ran as expected. I pay for 100/12. I get 118.46/11.80. About one megabit faster than my usual of 117Mbps upI heard about the PUMA 6 debacle and how much it can cause a lot of latency. My modem happens to be a hardware version 2.0. not sure if that means that it’s not Puma 6, but I ran the online test (Google Puma 6 Test) and it seemed to be well within nominal ranges. So I might have lucked out and got a version that doesn’t have the PUMA 6 chipset. So, you may be rolling the dice here, since others report that they indeed received a unit that does use the PUMA 6 chipset. If you want to be sure, go to the test page and check, return it if it’s mostly red. Check my screenshot for reference.I’ll update as time goes on.
Brandon A. –
The CM1200 is a great modem for Xfinity’s fiber services. I consistently get 941-946 down and 42 up via Ookla and through their Xfinity Speed Test.Overall, I do highly recommend this modem if you plan to have 1-2Gbs services and not having to lease a company modem. I do have this modem connected to an ASUS RT-AC5300 for the household wireless connectivity; although the modem itself has 3 more additional lan ports (the fourth being occupied by the router) if you desire to connect directly to the modem or have it connect to other devices.I’ll update this review if anything changes in a future date, otherwise its adequate for fiber speeds.
bobalay –
I recently upgraded to Xfinity’s 1000/35mbps speed tier and bought the CM1150V to achieve those speeds. The voice port allows me to connect my landline and get rid of Xfinity’s phone modem I’ve been renting for years, saving me money. After a quick modem swap and activation, I began testing my internet speeds and consistently hitting over 950Mbps down 44Mbps up. So, ya, I’m happy, it not only looks good, it’s fast.
Kayla –
I bought this to replace my internet company’s modem (I have WOW internet and am charged a $10/month equipment rental)… unfortunately, I had to return it because I need to have a modem/wireless router combo so this did not work for me.
Ryan Splitlog –
Stopped working consistently after 6 months, as confirmed by our ISP – called Netgear and they said I had to pay $90 for “premium support,” which is almost twice the cost of the modem!! Y’all this thing is trash, don’t do it.
Leon Pauling –
The netgear CM1000 does work with Suddenlink. I’m using it right now.After finding out the rented arris cable modem/router we aren’t given the login/password to do things like disable the wifi , change wifi channels, or even do QoS, we put in this CM1000- contacted Suddenlink tech support, but didn’t give the specific model since they might have not have supported the swap since its DOCSIS 3.1 but backwards compatible to 3.0 After he did the MAC swap and swapped them out, the CM1000 worked like a champ. Note, in DFW, TX area, and have Gigabit service- which after swapping to the CM1000 the down/up load speed jumped to above 990M/50M, from around 780M/20M with the Cable Modem / router combo. If after a week soak I’ll post an update if things change- knock on wood.
M.L. –
The Nightgear Nighthawk CM1200 is a DOCSIS 3.1 cable modem capable of 2Gb speeds. That’s crazy fast! I only subscribe to Spectrum for 200mbs download speed internet, so that is all I could test for with this modem. The modem will, of course, only put out what you pay for. Lol. The download speeds were actually 199-203mbps.This modem is easy to install and I like that it is compatible with Spectrum. Just call Spectrum and tell them your installing a new modem. Read off the number on the modem and they will send a signal to you activating the modem. Pretty easy.Now, in our area, Spectrum actually provides a free modem with their service. The Spectrum supplied modem is also a DOCSIS 3.1 and I’ll be comparing the Netgear CM1200 to it. On both modems, internet wasn’t always perfect, especially if someone is playing video games while someone else is streaming a movie. It didn’t necessarily load slowly or anything, it would just briefly cut out, causing the game to lag. I believe this is likely an issue with our service and not the modem, but I thought I should still mention it.Movies and music stream perfectly fine and downloading files on the computer is fast.Overall, this is a great modem. The only issue I have, which is in no way an issue with the modem itself. We purchase internet and a phone line from Spectrum. This phone line also requires a modem to convert the cable sygnal into a phone sygnal. Unfortunately, the Netgear modem doesn’t include the phone modem like the Spectrum supplied modem does. So if I keep this modem hooked up, my home phone won’t work. I could go buy a separate phone modem, but then I’m spending more money, when Spectrum provides their modem for free. While the Netgear CM1200 is a great modem, I haven’t found any benefits over the free Spectrum modem.Summary:1. Modem is a DOCSIS 3.1 and is very fast.2. Just call cable provider for easy hook up.3. Does not have a built in phone modem like Spectrums does.4. Does not have built in wifi, but you can connect an external one through ethernet.5. Has (4) 1gig. ethernet outputs.6. My Spectrum provider provides a free DOCSIS 3.1 modem (with built in phone modem) for me to use for free with their service. Their modem is just as fast.
Lance Thebodeau –
Definitely improved download speed from the Xfinity supplied unit, paired with an asus AC5300 router this makes an outstanding home network. Purchased with 4 year replacement warranty for piece of mind. Once activated on the account it was immediately noticeable speed increase. Upload remains the same but I suspect that’s due to my service area not hardware
Margie –
Says it right on the box. After talking with a spectrum can, they really only support authorized modems. And if you are paying for business spectrum you can’t use your own modem. You can setup your own router but not modem
Customer –
Use it for my home wifi network. Works perfectly.
Jorge –
I have 0 complaints about this modem it works amazing, awesome looks , awesome performance, if you’re looking to buy a great modem this is it my friend
jbordetas –
Talk about a bait and switch! The ONLY reason I got this modem was the fact that it had 4 ports that supposedly worked. the modem is fine, the throughput is fine, but it irrates me to have to go through this disappointment from what I used to consider a trusted brand. There are WAY cheaper options and while I do have a GB connection, i really did not need the port aggregation. This is not in anyway worth the premium. Shame on Netgear. Google this and you will see I was not the only one duped.
cwaits –
Plugged in and connected to Cox cable. Setup instructions from Netgear walked me through setup with Cox Communications. Plugged in my Nighthawk Router and was in business. So far a strong and reliable connection. First time I have been able to take advantage of the advanced speeds I am receiving from Cox.
SW2 –
Amazing modem. Huge upgrade from the docsis 3.0 I had. I pay for 600down/25up through Comcast. This modem paired with the tplink ax6000 consistently gets me over 750+down. On occasion it breaks a gig!!! Screenshot is for 940. That’s hardwired btw. Well over what I pay for. Wifi is well over 300+ on a note 8. Sadly I don’t have any wifi 6 devices yet. Still faster than the docsis 3.0 was hardwired. I’m very impresses
Ryan –
I wish I had been aware of the Puma6 chipset issue. I got this modem to use on Suddenlink in August 2019. It is now Oct 31st–sadly after the window to return. It was chugging along at 400MBs down and 40 up and after ISP tested the line, and I attached my PC to the LAN port, It was clear that the bottleneck was/is this modem. Meaning I have to buy a new modem and light money on fire. Modems are simple and just have to be registered with the ISP and then “work”..This “Puma6” chipset issue from Intel is a killer. can go to dslreports.com to learn about it and run a similar test on your modem like in the picture. The dark speedtest is my grafana —top is download, bottom is upload…Just went to heck.
DaPoppa1 –
This is a no brainer!!! Plug it in , and call your service provider, they will provision it, takes only a moment, BANG you are on. I have Comcast/Spectrum, non stop for 4 years. I do get the advertised speed plus about 10 percent. Forget the package deals your service provider offers with built in WIFI/HOT SPOTS..You are the hot spot, that lets others use your bandwidth, and choke your speed as they drive by. Good for them, bad for you. If you need WIFI get a separate WIFI Router usually with more features, and better security than what is provided by a cable company. Asus, Netgear, Linksys, all make good solid units…..Also get the new CAT 7 cables for all of your runs, and you will see better speeds as the signal is much cleaner with no cross talk, and less signal loss. Which means the system does not have to resend over and over. Use the Netgear HUB/unmanaged switch ( NETGEAR GS305 5-Port Gigabit Ethernet Home Switch | Desktop | Internet Splitter| Sturdy Metal | Fanless | Plug-and-Play | Unmanaged ) This will help keeping the speed up on all of your systems by handing off the load, and allowing it to help with the routing. A+++++ 473.44Mbps???VOTE thumbs UP IF YOU FOUND THIS HELPFUL
Jaime –
So I recently upgraded my xfinity internet to 175mbps but was informed that to get the best experience I would need to upgrade my modem to something with docsis 3.1. I had an old arris SB6121 that cost me $60 back when I had originally switched to xfinity and it was capped at around 172mbps. I was hesitant at first to shell out the $140 but leasing it for $13 a month is stupid so I bit the bullet. I plugged the new modem in and called customer service to register it and was online within minutes! I did a speed test and got over 200mbps. The customer service rep upgraded me to 275mbps and now i’m getting over 400mbps down. This has tremendously affected my home network and when gigabit becomes more affordable I have peace of mind knowing that this modem is ready.
Stephanie lujan –
Was excited to install this and was having trouble connecting my coaxial cable into the new modem. Didn’t realize that the modem was defective with a flat top that wouldn’t allow me to screw in the coaxial cable.
Chris Plotzke –
Product is great; however, it was delivered just as is off the shelf, just clear cellophane, to an apartment doorstep shared by any number of other people…come on.
Luis Castillo –
Yo entiendo que son cosas de segunda mano. Ustedes especifican que es daño en la caja o que no está en su empaque original…pero esta que me enviaron viene súper rayado…tengan más cuidado con lo que venden
A. C. Brandon –
Bought this to replace a SB6141 that died and kept rebooting all the time. Hooked this up, called WOW, gave them the MAC and within 5 min I was up and running. Easily hitting my 100down/10up Mbps on Speedtest runs that my WOW tier should.
Eric N. –
Great modem on my 400Mbps Network! I had to get a replacement from a big box store as the one I ordered here would not work on my Spectrum Account, (If you look on the box it will not be compatible with Spectrum and no logo also. I went on Spectrum’s List of Compatible Modem and for the CM1000 it has to be Version 2! The one I purchased locally did in fact show Spectrum’s Logo right on the box. I installed and it connected to Spectrum’s Network right away and great speed (See photo from SpeedTest App) It is a great High Speed Modem for over 400Mbps!
Pratik Shrestha –
It is very easy to install as most modems are, and should be. This is a modem, and will need a router to go along with it. The biggest advantage is that it is docsis 3.1. I combo’d it with nighthawk ax12. Spent around 700 for the complete set up. Visually Netgear app could use an update as not all functionality can be done directly through the app. Visually it’s not the most appealing, and not something I would want someone to see in the book shelf compared to the impressive visually appealing Netgear router. The worst design is the outlet which takes two spaces if you connect it to the wall, or power strip. The router also has the same outlet design with it taking two outlet spaces. I had to connect both to power strip, and they’re taking over two spaces each together. I know I’m being picky over something small, but it’s a flaw that most modems do not have.
GadgetGuy –
This modem is fast! I was getting 235Mbs with my old modem and now I’m getting speeds of 600 Mbs. I am really happy with my purchase and new data speeds. I was up and running with 10 minutes from the time I got my package from the front door to testing my internet speed. I highly recommend this Netgear modem.
Customer –
Great and easy to use
Jamey –
04-JAN-2020My low-voltage network is not very complex. Since I use Google Mesh Wifi devices I did not need a cable modem with a Wifi radio so the CM-700 fit the bill. Also, I am paying Xfinity for 200 Mbs and the CM-700 is rated for 500 Mbs so another reason why the CM-700 worked for me. BTW – speed tests reveal that I am constantly getting 239 Mbs so there does not appear to be any loss in my system.I rated the CM-700 with 5 stars on Wifi signal not becuase it has a signal, because it doesn’t, but because it supports my Google Mesh Wifi Points very well. I also rated it 5 stars on Tech Support because setup was so easy I did not need support.The attached photo is my low-voltage network layout.I have been using this system for 6 months and have had zero issues. I have never had one reset or hiccup.
VB DB –
It’s the Strongest Modem I’ve found. Works great. You still have to buy a Router also if you want Wifi.
Matata8 –
This is a brilliant modem. It was very easy to install and it is working great.
Sen in LA –
I just received this modem and it looks used (lots of little scratches all over it). This is disappointing! Not sure if it works since I don’t switch to cable internet until next week. Being that I decided to purchase my own equipment, it’s probably best to return this now given the condition so I can get a new one in time.
Customer –
so far its working at plan. easy to set it up.
C. B. Martin –
Had it for a year no issues and fast loading timesNever any real buffering
Joseph Cintron –
Installation was fairly easy, while there is online activation it doesn’t seem to work for spectrum. After a failed attempt I called the number on the quick start guide (*note* I called the number on the site but it was an automated system that failed to activate it so make sure to call the number on the guide to avoid a small headache) and without any confusion had it activated and working in 15 minutes. Now as for speeds I had it connected to my computer for immediate testing, I performed three tests in three different sites; fast.com, speedtest ookla, and google speedtest. On average I received a result of 470 Mbps, I pay spectrum for 400Mpbs. Sadly that was the last of the good news. After the testing I promptly moved the modem downstairs to its rightful place aside the router, and the signal drops began. After booting it for the first time with my router connected everything seemed fine until about 13 minutes later I noticed my connection was gone on my computer, I walked over to the modem and saw that it had lost connection to the isp. After this I kept my eye on the clock and almost every 13 minutes it would drop the signal and 2 minutes later it would come back. It did this about ten times in a row. Luckily after this I decided to ignore the drops and hope that it was just temporary, after that it dropped signal after 30 ish minutes and later would stay online for another hour and a half. I haven’t noticed any more drops since that night.Moral of this story is; it’s a good modem but do keep in mind the one and two star reviews as they probably are a possible outcome you could get after buying this modem. I bought it used as the price difference was over 100 dollars and honestly expected it to be dead on arrival, so if you have the chance buy used since you can just return or replace if it doesn’t work
George Efremidis –
It’s only been one day but I really like this so far. I have Xfinity and did a self activation but I still had to call. No problem. The entire process took only 15 mins I married this to my Google Nest Wifi and what can I say.. It just works. The reason for the 4 stars instead of 5 is the lack of the other 4 ports which you can’t use now. Waiting for the firmware update.
ALB –
Very frustrated that I spent two years struggling with my internet service which I blamed on the provider only to find out recently that my modem was the issue. I only ever got around 15-30 Mbps out of this modem despite paying for 100Mbps internet service. Once a different modem was connected, the issue was resolved and I was receiving over 100Mbps based on speed tests. All along it was the modem that came with good reviews and was certified for use with Comcast Xfinity internet which is what I have. I wasted hundreds of dollars because of wanting to save money on equipment rental fees and purchasing this modem. I am purchasing a different modem but annoyed I am out the money I spent on this and the service I wasn’t getting because of this modem.
David –
It works. Easy to set up. Fit Comcast service: You can setup the internet via the online web she but you must call to get vice service working.
Binaldo Montenegro Jr. –
Netgear tech support is lousy. The bright side is you won’t need them.
Sanan –
No like or dislike. It’s doing its duty. Was looking for modem for a long time. Happy saving some amount from internet provider.
Igor –
Bought this modem to replays Optimum’s Arris and save $10/month. The set up was very easy, and it took only 20min. I am very satisfied with the performance. The internet speed is over 300 mbs. Recommend everyone who got Optimum 300 plan.
Andrew Tran –
I recently moved to an area with cable ISPs only (no more Fios for me) so I begrudgingly looked for a good cable modem to add to my networking equipment. Since I was getting Gigabit with RCN, I had to have a 32×8 DOCSIS 3.1 modem, and the issue with PUMA 6 chipset make it so that the choices are rather limited. I bought the CM1000 when it was on sale for about $100. So far after running it for 2 months I must say it definitely works very well. My connection is stable, and I do get the full speeds I’m paying for. I’d definitely recommend pairing this with a good router. Your ISP’s modem+router combo boxes can’t compete with a high performing modem and router setup.
SH –
Went from 118mbit to 907 by upgrading to this modem
Ryan –
This is a decent modem, but it is outclassed in specs and build quality by both the Arris SB8200 and the Motorola MB8600. It is also vulnerable to a critical exploit which can potentially leave your network open to others.I originally chose the CM1000 because I had a great history with my CM600. Throughout the years I owned the CM600, the device never needed reboots, and my signal quality was great. It is currently serving as a modem at my parents home.Now that I have gigabit internet, I needed a more powerful modem. The CM1000 disappointed me with the build quality. The base is made of plastic and feels very cheap and wobbly. I also think having a thin and wide plastic base looks less than appealing, but most people won’t be looking at their modem, so it isn’t a huge dealbreaker. The CM1000 has lesser specs than the competing 3.1 modems however, and this was very noticeable. The modem homepage loaded extremely slow, and during the 2 weeks that the modem was working, the connection was not always perfect.I gave up on the modem after having completely lost connection to my isp. Upon further research into troubleshooting, I found out that this modem is susceptible to a vulnerability known as “Cable Haunt.” This is a critical security exploit which can potentially give an attacker control of your modem. This issue is made worse due to the fact that firmware updates are pushed out by ISP’s, and not every internet provider will update modem firmware. I was stuck with a modem that wasn’t currently operational, and one that had a security exploit that wouldn’t be fixed as my ISP (Suddenlink) does not push out firmware updates.My solution was to switch to the MB8600, which has much better build quality, a surge protector on the coaxial input, more RAM, and is not currently listed as being vulnerable to the Cable Haunt exploit.
Ron Reardon –
Finally! This allowed me to get rid of the cable company modem. This modem will pay for itself in just a few months. Wish I had done this sooner!
Leandro –
Very easy to install, finally getting the numbers im paying for…
EnglishRose –
I’ve had this modem since March 3, 2020 for $49.14 . Good thing I had it shipped to a Hub because the product arrived earlier than the expected delivery time and I wasn’t home at the time of delivery. For the price, I was expecting to get a large beat up, old fashion looking modem. I was pleasantly surprised to see how small it was and that the package could have easily fitted perfectly inside my mailbox if I had it delivered to my home. The modem was brand new, packaged nicely and super easy to install but I did have difficulty with the activation process through my cable company’s website. Easy fix by speaking to my cable company’s Customer Service Dept. and activating the modem over the phone. So far, I’ve had zero issues with this modem and the best part is that I no longer rent an internet modem, therefore saving $15 per month on my cable/internet package 🙂
B –
I’m a tech hobbyist but this was my first time setting up a modem and NETGEAR router for my home; I was extremely impressed with how easy the setup was! There’s a quick start guide with about 8 steps that shows you how to set up the modem and then the router if you would like WiFi. I paired this modem with a NETGEAR 4-Stream WiFi 6 Router (RAX15) and the signal strength is a lot stronger and loads Netflix faster than the equipment my cable company gave me (their modem was made by Arris and their router was D-Link, I feel these were mediocre boxes). My internet plan allows for 100mbps download and 35mbps upload; I receive that basically wherever I am in my condo now! The modem does say 500mbps max download for wired via ethernet; I have my desktop wired and it claims the speed is 1.0gbps (which is 1000mpbs) not sure why it is doubled but I’m not complaining! The only thing is this modem does not have a port for the telephone line; though this does not impact me because I do not have a landline. For anyone that does though, just be cautious of this device! Otherwise, I think this is a fantastic modem and I would recommend it to anyone looking to upgrade their home internet; stop paying your internet provider to rent their cheap equipment and just pick this up instead!
Tammy –
I ordered and paid for a new one and a used one I showed up
Mizell Wilson –
I’ve come to expect a lot over the years from Netgear over the years and this device has so far not disappointed.Out of the box it does feel a little flimsy, certainly compared the monster boxes Xfinity is using today, but it is significantly smaller and easier to place out of the way, especially since it does not have a WiFi router itself.Setup was pretty darn straightforward. I was using it to replace the leased modem on already activated service so I basically just plugged it in, powered it up, and whilst I went to the Xfinity activation site it’s unclear that it even needed that step. At first it seemed to connect fine but I was not getting any actual internet connectivity. I called tech support and while waiting things came online fully by themselves. As I had already waited on hold for about 45 minutes at that point I went ahead and continued to wait to ask the tech what went on. He mentioned that in general they will configure themselves, but also have to wait on ‘provisioning’ in the system.I don’t have phone service at the moment but have no reason to believe that when/if I do activate home phone service through Xfinity that everything will be easy peasy as well.The only downside to this particular model is Netgear really has seemed to lock it down to just Xfinity. There are some reports in the questions section that says it will at least work for internet on some other services but the voice is only Xfinity. That’s fine, I just wish they had included the unversality of the CM500 along with the specificity of the CM500v. But since I don’t foresee leaving my current Xfinity service area, I’m not upset or worried.
Samuel kiega –
Not working called i xfinity and told need, to buy one has three pots s
Star Wars Fan –
A very impressive modem. Paying for Comcast 300 and clearly getting much faster than that.A WARNING: You must have perfect clean lines. Had to run all new cable INSIDE my home. Also Comcast had to run new cable from my home to their poll. Be ready for this.
Mike –
Died after 12 months of use. Just the amber network light stays on, even when not connected to my network. Thanks Netgear for a $160 paperweight. Also perfect timing since everyone is working remotely this day and age. Would not recommend it at all as this seems to be a known failure that Netgear won’t do anything about. Going back to Motorola as I had one of their modems last over a decade.
KB –
The CM1150v Doscis 3.1 modem is working perfectly. It is everything I thought it would be and more so far. It has been extremely efficient. I highly recommend it. Great job Netgear!
Mark A. Holton –
I would steer clear of NetGear modems. They are easy to set up and commonplace, which is fine, but they malfunction over time. This is the 2nd one I have had, this time it stopped working after 19 months. All lights amber, and couldn’t even factory reset. Presumably when it was unplugged before turning off, but maybe something else. And prepare to get ZERO support from NetGear. Buying one of these modems is signing up for hassle 1-2 years from date of first use. Their support asks you to pay before talking to them about a repair. Your only recourse is to buy another $170 modem. For something that is supposed to be top of the line, DOCSIS 3.1 1Gbps, it falls way short. Will be switching to Motorola MB8600 (who helped develop the DOCSIS standard).
Benjamin –
Purchased this and TP-Link Wifi 6 AX1500 Smart WiFi Router to replace the Comcast rental modem/router since setting up Pi Hole I can’t change DNS settings. I have a 300 Mb/s Download service and the first 5 test’s after the super easy set up all average 340 Mb/s. This is amazing and the wifi speeds are better than before also witht he WiFi 6 on my iPhone X. I would highly suggest these two products for anyone who knows what they are doing. I connected to the web browser (192.168.0.1) and changed password and at the end of the set up, the new modem auto-launched the modem activation with xFinity and BOOM complete and ready to rock and roll.