Frequently Asked Questions
1. What internet protocols is the NETGEAR Broadband High-Speed DSL (VDSL/ADSL) Modem compatible with?
The NETGEAR Broadband High-Speed DSL Modem is compatible with a wide range of internet protocols such as VDSL, VDSL2, ADSL, ADSL2, and ADSL2+.
2. Is this modem compatible with all internet service providers?
No, this modem is primarily compatible with DSL internet service providers like CenturyLink (non-bonded VDSL) and Frontier (non-bonded VDSL). It is not compatible with Verizon FiOS, AT&T U-Verse, upgraded vectoring CenturyLink DSLAM, or bonded VDSL.
3. What is included in the package?
The package includes the Broadband High-Speed DSL Modem (DM200), an Ethernet cable, an RJ-11 cable, a DSL phone filter, a quick start guide, and a power adapter.
4. What information do I need from my ISP before installation?
Before installation, you will need to contact your ISP for PPPoE username/password and VPI/VCI information. This is crucial to ensure a successful and easy setup.
5. How can I ensure an easy setup and installation of the modem?
The modem is designed for easy setup and installation. The package includes a quick start guide for your assistance. Additionally, an auto-detection wizard helps in the seamless setup process. Users should refer to the Instructional Video, the User Manual & the User Guide before use.
6. Can I connect this modem directly to my computer?
Yes, the NETGEAR Broadband High-Speed DSL Modem can be connected directly to a computer or a wireless router, as per your preference.
7. Is the NETGEAR Broadband High-Speed DSL Modem a cost-effective solution for high-speed internet access?
Yes, this modem offers a simple and cost-effective solution for your high-speed internet needs, allowing you to connect to fast DSL internet access at a competitive price.