Arris TG2472G Wireless Gateway – DOCSIS 3.0 Telephony Modem (24x8)

Product Overview

Stop renting and start owning your connection. The Arris TG2472G is a high-performance 2-in-1 Cable Modem and Wi-Fi Router designed to deliver high-speed internet and reliable home voice service. Equipped with a powerful Intel Atom Core processor, this gateway handles heavy data traffic with ease, making it perfect for HD streaming and gaming.

Key Features

High-Speed Internet & Coverage

• Fast Download Speeds: Features 24x8 channel bonding to support download speeds up to 960 Mbps.
• Built-in Dual-Band Wi-Fi: No need for a separate router. The TG2472G broadcasts two simultaneous networks:
  • 5 GHz Band: Maximum speed for video streaming and gaming.
  • 2.4 GHz Band: Superior range for covering dead spots and harder-to-reach rooms.
• Intel Atom Power: A 1.2GHz application processor ensures your network doesn't lag when multiple devices are connected.

Voice & Telephony Ready

Designed for the connected home, this modem includes two built-in phone lines. It works seamlessly with carrier-grade voice services, home security systems, and fax machines that require a direct line connection.

Plug-and-Play Design

• Sleek Form Factor: The vertical, compact design fits easily on a shelf or desk, reducing cable clutter.
• Easy Setup: Includes a color-coded rear panel and clear instructions for a smooth transition from your old rental modem.

Compatibility Check

Please check with your internet service provider (ISP) before purchase to confirm this model is approved for your specific data plan.

• ✅ Compatible Providers: Primarily designed for Spectrum, Time Warner Cable, Charter, Mediacom, and Buckeye Cable.
• ❌ NOT Compatible: This unit is not compatible with Comcast Xfinity or Cox Communications due to firmware limitations.

What's in the Box

• Arris TG2472G Cable Modem Gateway
• Ethernet Cable (RJ-45)
• Power Supply / Adapter
• Online Installation Manual

Frequently Asked Questions (FAQ)

Q: Does the Arris TG2472G include a router, or do I need to buy one separately?

A: You do not need a separate router! The TG2472G is a "Gateway," meaning it is a cable modem and a Dual-Band Wi-Fi router combined into one device.

Q: Will this modem work with Comcast Xfinity?

A: No. The Arris TG2472G is generally not supported by Comcast Xfinity or Cox Communications. It is primarily designed for Spectrum, Mediacom, and Time Warner networks.

Q: Does this modem support landline phones?

A: Yes, it features two RJ-11 telephone ports, making it fully compatible with bundled voice/internet plans from supported providers.

Q: Is this a DOCSIS 3.0 or DOCSIS 3.1 modem?

A: The Arris TG2472G is a DOCSIS 3.0 modem with 24x8 channel bonding. It is capable of speeds up to 960 Mbps, which is sufficient for most standard internet plans.

Q: Can I use this for my home security system?

A: Yes, if your security system requires a standard landline connection, you can connect it directly to one of the phone ports on the back of this modem.