Frequently Asked Questions (FAQ) for the Arris TM722G DOCSIS 3.0 VoIP Cable Modem
Q1: What is the Arris TM722G DOCSIS 3.0 VoIP Cable Modem?
A1: The Arris TM722G is a digital cable modem that supports high-speed data and voice services. It leverages DOCSIS 3.0 technology, which offers high-bandwidth data and multimedia services.
Q2: What are the key features of the Arris TM722G?
A2: The Arris TM722G features enhanced telephony services like Caller ID, Call Waiting, and Voicemail, and supports up to two separate lines of telephone service. It also supports high-speed internet connections with its DOCSIS 3.0 technology.
Q3: What kind of internet speeds can I expect with this modem?
A3: The Arris TM722G uses DOCSIS 3.0 technology, which can theoretically support speeds up to 343 Mbps download and 131 Mbps upload. However, the actual speed will depend on your cable provider’s service level.
Q4: Does this modem come with a built-in wireless router?
A4: No, the Arris TM722G is a cable modem and does not include a built-in wireless router. You would need to purchase a separate wireless router if you wish to create a Wi-Fi network in your home or office.
Q5: Can I use the Arris TM722G with my current cable internet service provider?
A5: The Arris TM722G is compatible with many cable internet service providers. However, it’s always a good idea to check with your provider to ensure it is supported before purchase.
Q6: Does the Arris TM722G support VoIP?
A6: Yes, the Arris TM722G supports Voice over Internet Protocol (VoIP) services, which allows you to use your internet connection for telephone service.
Q7: Is the Arris TM722G easy to install?
A7: Yes, the Arris TM722G is designed for easy installation. It comes with a user guide that includes step-by-step installation instructions. However, some cable providers may require professional installation.
Q8: What kind of warranty does the Arris TM722G come with?
A8: The Arris TM722G typically comes with a 1-year warranty from the manufacturer. However, warranty terms may vary based on where the product is purchased, so it’s always a good idea to check the specific warranty details with the retailer or the manufacturer.
Q9: How can I troubleshoot issues with my Arris TM722G modem?
A9: The user manual for the Arris TM722G contains a troubleshooting section for resolving common issues. Additionally, Arris has a customer support team that can assist with troubleshooting over the phone or online.
Q10: Can I use this modem for both home and business?
A10: Yes, the Arris TM722G can be used for both residential and small business applications, as long as the cable service provider supports it.